Service Desk Analyst I | Global IT Support

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-level support to customers. You will monitor incident calls, ensure service excellence, and manage third-party suppliers. Candidates should have at least one year of experience in an IT Service Desk role and strong technical skills in customer service....

A global IT solutions provider in Johannesburg is seeking a 1st Line Service Desk Analyst to provide frontline technical support. The role involves managing incoming support requests and ensuring service quality in a fast-paced environment. Candidates should have a strong customer service focus and relevant IT training or experience. Join a dynamic team...

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A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-line support. The role involves managing incoming customer requests, ensuring SLA adherence, and working closely with third-party suppliers. Candidates should have at least one year of experience in IT support and strong customer service skills. This...

Service Desk Analyst (L2)Support Escalations and Troubleshooting for a Dynamic Global IT EnvironmentIT Support | Johannesburg, South Africa | Full-Time | MonFri, 08:3018:00 BSTAbout Our Client Our client is a fast-growing Managed Services Provider delivering expert IT support and infrastructure services to global businesses. Known for their proactive support...

Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a...

**Location**: Johannesburg, Gauteng **Job Title**: Junior Service Desk Analyst **Salary**: R20,000 - R25,000 **Salary Type**: Negotiable**Education Level**: Diploma**Job Level**: Junior**Required Experience**: 1 - 3 Years Featured Job ListingsScrum Master - Cape Town, Western Cape - xneelo - Full Time, PermanentIT Support Services Internship - Cape Town,...

A leading IT Solutions provider in Johannesburg is looking for a 1st Line Service Desk Analyst to assist customers with first level support. The ideal candidate should have experience in a helpdesk role and possess relevant IT qualifications such as A+, N+, and ITIL. This role involves monitoring incident calls, ensuring service excellence, and effective...

A leading IT solutions provider in Johannesburg seeks a 1st Line Service Desk Analyst to provide first-level support for technology-related issues. This role involves monitoring incident calls, handling customer communications, and ensuring service excellence. Candidates should have experience in IT Service Desk roles and a solid background in technical...

Our client, a digital bank based in JHB North, is looking for 2x Service Desk Analysts to join their team. If you're passionate about IT Support and troubleshooting, this role is for you! **Responsibilities**: - Provide first-line IT and technical support. - Troubleshoot and analyse hardware and software issues. - Log and track incidents and requests. -...