Frontline IT Service Desk Analyst 24x7 Support

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-line support. The role involves managing incoming customer requests, ensuring SLA adherence, and working closely with third-party suppliers. Candidates should have at least one year of experience in IT support and strong customer service skills. This...

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-level support to customers. You will monitor incident calls, ensure service excellence, and manage third-party suppliers. Candidates should have at least one year of experience in an IT Service Desk role and strong technical skills in customer service....

A global IT solutions provider in Johannesburg is seeking a 1st Line Service Desk Analyst to provide frontline technical support. The role involves managing incoming support requests and ensuring service quality in a fast-paced environment. Candidates should have a strong customer service focus and relevant IT training or experience. Join a dynamic team...

A leading IT solutions provider in Johannesburg is seeking a Mid-Senior level 1st Line Service Desk Analyst to provide first-level support for various technologies. This role involves handling incident calls, updating customers, and ensuring performance meets Service Level Agreements. Ideal candidates should have customer service experience, technical...

Senior Service Desk Analyst – Logicalis Location : Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e-mail management, third-party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst – Logicalis Location: Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e‑mail management, third‑party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst in Johannesburg at Logicalis It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi‑skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

Senior Service Desk Analyst in Johannesburg at Logicalis It's not just IT solutions, It's IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

Our client, a digital bank based in JHB North, is looking for 2x Service Desk Analysts to join their team. If you're passionate about IT Support and troubleshooting, this role is for you! **Responsibilities**: - Provide first-line IT and technical support. - Troubleshoot and analyse hardware and software issues. - Log and track incidents and requests. -...

Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a...