Senior Service Desk Analyst — 24x7 IT Support

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-level support to customers. You will monitor incident calls, ensure service excellence, and manage third-party suppliers. Candidates should have at least one year of experience in an IT Service Desk role and strong technical skills in customer service....

A leading IT solutions provider in Johannesburg is seeking a Mid-Senior level 1st Line Service Desk Analyst to provide first-level support for various technologies. This role involves handling incident calls, updating customers, and ensuring performance meets Service Level Agreements. Ideal candidates should have customer service experience, technical...

A leading IT solutions provider in Johannesburg seeks a 1st Line Service Desk Analyst to provide first-level support for technology-related issues. This role involves monitoring incident calls, handling customer communications, and ensuring service excellence. Candidates should have experience in IT Service Desk roles and a solid background in technical...

Senior Service Desk Analyst – Logicalis Location : Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e-mail management, third-party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst – Logicalis Location: Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e‑mail management, third‑party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst in Johannesburg at Logicalis It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi‑skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

Senior Service Desk Analyst in Johannesburg at Logicalis It's not just IT solutions, It's IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

Job Description Why choose Logicalis? It’s not just IT solutions, it’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions;...

Job Description Why choose Logicalis? It's not just IT solutions, it's IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and...

A leading IT services provider in Johannesburg is seeking a Senior Service Desk Analyst to deliver first-level support across various technologies. Responsibilities include incident management, customer communication, and coordination with technical teams. A solid background in IT and customer service is essential. This full-time role supports operations...