Senior IT Service Desk Analyst — 24x7 Global Support

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-line support. The role involves managing incoming customer requests, ensuring SLA adherence, and working closely with third-party suppliers. Candidates should have at least one year of experience in IT support and strong customer service skills. This...

A leading IT solutions provider in Johannesburg is seeking a Mid-Senior level 1st Line Service Desk Analyst to provide first-level support for various technologies. This role involves handling incident calls, updating customers, and ensuring performance meets Service Level Agreements. Ideal candidates should have customer service experience, technical...

A leading IT solutions provider in Johannesburg seeks a 1st Line Service Desk Analyst to provide first-level support for technology-related issues. This role involves monitoring incident calls, handling customer communications, and ensuring service excellence. Candidates should have experience in IT Service Desk roles and a solid background in technical...

Senior Service Desk Analyst – Logicalis Location : Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e-mail management, third-party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst – Logicalis Location: Johannesburg, Gauteng, South Africa Senior Service Desk Analyst is part of a dedicated team providing first level support on various technologies. Responsibilities include phone handling, e‑mail management, third‑party management, first contact resolution and coordination with resolver teams. The role...

Senior Service Desk Analyst in Johannesburg at Logicalis It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi‑skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

Senior Service Desk Analyst in Johannesburg at Logicalis It's not just IT solutions, It's IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and...

A global IT solutions provider in Johannesburg is seeking a 1st Line Service Desk Analyst to provide frontline technical support. The role involves managing incoming support requests and ensuring service quality in a fast-paced environment. Candidates should have a strong customer service focus and relevant IT training or experience. Join a dynamic team...

Job Description Why choose Logicalis? It’s not just IT solutions, it’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions;...

Job Description Why choose Logicalis? It's not just IT solutions, it's IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and...