Assistant Manager Operations
1 week ago
Job Description This role is ideal for a talented, motivated and dynamic Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of inbound Sales Agents to deliver against client and internal business performance indicators (KPIs, CBBs and SLAs) in an environment where change is a constant. The Assistant Manager is responsible for creating a positive Sales culture in a customer centric and high-performance environment, with an engaged team Qualifications Essential Matric / Grade 12 or equivalent, with English and MathematicsPreferred A relevant tertiary qualification an advantageExperience Required Essential Proven track record of delivering against client, customer and business outcomes. Minimum of 2 Years management experience working in a fast paced sales and customer centric contact centre environment Preferred Experience managing Omni-channel sales and customer operations 2+ Years’ experience working within a BPO contact centre Relevant working experience with UK customers in a contact centre environment an advantage #J-18808-Ljbffr
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Head of Operations
4 days ago
Durban North, South Africa School Operations Group Full time**Key Responsibilities** Ensure full compliance with all statutory, regulatory, and school-specific policies and requirements. Develop, implement, and monitor compliance frameworks, processes, and reporting systems. Conduct regular audits and prepare reports for the directors. Oversee the management and delivery of school services, ensuring operational...
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Assistant Manager
3 weeks ago
Durban, South Africa WNS Full timeOverview WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...
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Assistant Manager
1 week ago
Durban, South Africa WNS Global Services Full time**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Operations Assistant
5 days ago
Durban, South Africa Sunnyfield Group Full time**Purpose of the Role** We are seeking a highly organized and proactive **Operations Assistant** to support the Operations Manager and contribute to the smooth day-to-day running of our business. This role plays a key part in maintaining operational efficiency across the company, assisting with administrative, financial, and logístical tasks, while...
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Operations Assistant
7 days ago
Durban, South Africa the Employment Channel Full time**Requirements** - Relevant Diploma/Certificate - Basic knowledge project management skills - Basic general admin - Ability to work independently and Punctuality - Ability to troubleshoot and solve technical problems - Ability to work with hands/general tools - Code 8 drivers licence - Honest and reliable **Events and Outside Productions** - Manage branding...
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Operations Assistant
1 week ago
Durban, South Africa The Faculty Full timeAre you an organized and detail-oriented individual with a passion for education and a drive to support the smooth functioning of an online teaching platform? If so, we have a fantastic opportunity for you to join our team as an Operations Assistant at The Faculty. About Us: The Faculty is a leading online teaching company dedicated to providing...
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Operations Assistant
2 weeks ago
Durban, South Africa DSV Full time**DSV - Global transport and logistics** Location: Durban Job Posting Title: Operations Assistant Time Type: Full Time **Main Purpose of the Role** - Invoicing - Landed costings according to clients specific requirements - FR Excel - Dispatching documents - Updating rates engine - Ensuring auto rating applied by all operators in the Branch - Training...
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Customer Service Agent
2 weeks ago
Durban, South Africa Safair Operations Full time**Safair Operations, operating as FlySafair has vacancies for Customer Service Agents at our King Shaka** **RESPONSIBILITIES**: - **Assist passengers with ticket sales, bookings and flight** **changes including explaining rules terms and** **conditions, regulations and procedures as required;** - **Manage flight delays and or cancellations;**: -...
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Assistant Store Manager, Operations
1 week ago
Durban, South Africa Crate And Barrel Full timeOverview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home...
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Operations Assistant
1 week ago
Durban, South Africa Boardroom Appointments Full time**Minimum Requirements**: - Matric - Logistics degree of equivalent - Must be SA resident - Must have at least 5-10 years in logistics / operations - Must be able / willing to travel to either Jhb or Musina for relief duties - Language Shona an advantage but not requirement - Must have valid drivers license **Responsibilities**: - Planning / Executing...