Application Services Desk Manager

Application Services Desk Manager Location: Cape Town, Western Cape, South Africa Posted on: 13/10/2025 Job Type: Contract Employment Type: Full-time Responsibilities Ensuring team productivity and performance is in line with agreed standards. Ensuring service delivery to the relevant departmental unit through monitoring of applicable SLAs. Ensuring...

The role of the Application Services Desk Manager encompasses many activities including (but not limited to):Ensuring team productivity and performance is in line with agreed standards.Ensuring service delivery to the relevant departmental unit through monitoring of applicable SLAs.Ensuring effective workforce planning and adequate resource to meet the...

Ensuring team productivity and performance in line with agreed standardsEnsuring service delivery to relevant departmentsLeading 1st line service desk employees to ensure optimal service deliveryEnsuring 2nd line Service Desk employees are performing in line with agreed standardsDegree or Diploma in Information Technology or relatedMinimum 3 Years experience...

Elevate your IT journey with Frontline Managed Services! We're on the lookout for Help Desk team players who are not just tech-savvy but hungry for knowledge and ready to make an impact. Join us in reshaping the future of technology. About us: Frontline Managed Services® stands as a pioneer in IT, Financial, and Administrative Managed Services for legal...

We are seeking a dedicated Service Desk Agent who excels in proactive system monitoring, daily application checks, and effective event management. This role requires strong multitasking abilities, adherence to instructions and working procedures, and a commitment to accurate correspondence and documentation. .What you'll do:Requires performing daily...

In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...

An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications) You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

Company DescriptionCloud Integration Services assists medium to large business enterprises by actively providing IT support, services, and solutions. The goal is to optimize IT infrastructure to be more cost-effective, secure, and reliable. We focus on enhancing IT efficiency and ensuring robust performance. Our services are tailored to meet the specific...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...