Application Services Desk Manager

1 week ago


Cape Town, Western Cape, South Africa iLaunch Full time R90 000 - R120 000 per year

Ensuring team productivity and performance in line with agreed standards

Ensuring service delivery to relevant departments

Leading 1st line service desk employees to ensure optimal service delivery

Ensuring 2nd line Service Desk employees are performing in line with agreed standards

Degree or Diploma in Information Technology or related

Minimum 3 Years experience in a similar role, managing 1st and 2nd Line Support Consultants

BMC Remedy or similar software package experience

Between 3 - 5 Years



  • Cape Town, Western Cape, South Africa Cloud Integration Services Full time R250 000 - R400 000 per year

    Company DescriptionCloud Integration Services assists medium to large business enterprises by actively providing IT support, services, and solutions. The goal is to optimize IT infrastructure to be more cost-effective, secure, and reliable. We focus on enhancing IT efficiency and ensuring robust performance. Our services are tailored to meet the specific...

  • Service Desk Agent

    1 week ago


    Cape Town, Western Cape, South Africa NTT Data Full time R250 000 - R500 000 per year

    Job Summary:The Service Desk Agent serves as the first point of contact for end users across multiple regions, providing technical support for hardware, software, and network-related issues. This role ensures timely resolution of incidents and service requests while maintaining high levels of customer satisfaction and adhering to service level agreements...


  • Cape Town, Western Cape, South Africa Techify Inc Full time R104 000 - R156 000 per year

    Company OverviewTechify Inc. is a managed IT services firm dedicated to providing exceptional IT support that saves clients time and reduces risk. We pride ourselves on our rapid response times and comprehensive data protection, serving professional services companies and non-profit organizations across the Greater Toronto Area.SummaryDo you love helping...


  • Cape Town, Western Cape, South Africa Cape Union Mart Full time R250 000 - R400 000 per year

    Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical.Responsibilities:Field and Prioritize Calls: Receive, log, and...


  • Cape Town, Western Cape, South Africa Nambiti Technologies Full time R40 000 - R60 000 per year

    We are recruiting for a Service Desk Technician role.Wea are sourcing for a Service Desk Technician role. Service Desk Technician – Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools...


  • Cape Town, Western Cape, South Africa Parvana Full time R1 200 000 - R2 400 000 per year

    About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.What you will be doing:Provide essential 1st, 2nd and 3rd level support for...


  • Cape Town, Western Cape, South Africa Ultima Full time

    24/7 Service Desk EngineerLocation:Onsite/Cape Town officeShift pattern8 hour shifts. Monday to Friday between 7am and 7pm (rota-based)The 24/7 Service Desk Engineer provides advanced support to end users and acts as an escalation point for the Service Desk team, bridging day-to-day service desk operations and infrastructure-level support. The role combines...


  • Cape Town, Western Cape, South Africa Kocho Full time R400 000 - R800 000 per year

    About KochoKocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.Our head office is in the heart of London's West End and provides a comfortable working environment with...

  • Service Desk Advisor

    2 weeks ago


    Cape Town, Western Cape, South Africa Collinson Full time R250 000 - R400 000 per year

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of...


  • Cape Town, Western Cape, South Africa Frontline Managed Services Full time R240 000 - R600 000 per year

    Apply with IndeedBack to all openingsSee all the jobs at Frontline Managed Services here:Entry Level Service Desk Analyst CPT 1/12/26 StartCape Town, Western Cape, South Africa | ESD | Full-timeApplyWelcome to Frontline Managed Services – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative...