Windchill Operations Specialist
3 weeks ago
- Experience in PLM Windchill (configuration, monitoring, support, and troubleshooting)
- PLM Administration of users, groups, product folders, and product structures
- Continuous Integration & Deployment experience on the Windchill platform
- Expertise in Windchill infrastructure design, system monitoring, and maintenance
- Experience with DevOps practices and ITSM suite (Incident/Change/Problem Management)
- Ability to troubleshoot Windchill technical issues at multiple levels
- Flexibility to handle additional responsibilities assigned in the Agile Working Model (AWM) Charter
- PTC Windchill end-user experience
- Experience with Jira and Confluence
- Familiarity with Agile Working Model
- Basic understanding of German
- Experience with cloud platforms (AWS, GCP, Azure)
- 5+ years of Windchill PLM system administration, configuration, and user support experience
- Relevant IT degree or equivalent IT certifications and experience
- Experience in supporting and monitoring solutions
- Operations management experience
- Understand and interpret business needs and requirements, and move concepts through to proposal and successful implementation.
- Develop efficient configuration management processes within the Windchill environment.
- Support system administrator tasks, including system upgrade testing, validation, and end-user support.
- Perform system monitoring and PLM system administration.
- Collaborate with feature teams during sprint and refinement reviews.
- Work within cross-functional teams to develop software extensions and interfaces to Windchill functions and data.
- Propose Product Lifecycle Management (PLM) initiatives to improve processes.
- Oversee administration of users, groups, product folders, and product structures, as well as infrastructure design, system monitoring, and maintenance.
- Prepare system/technical documentation in line with ISO standards.
- Ability to work independently and deliver high-quality results on time.
- Self-starter with strong interpersonal and organizational skills.
- Effective communicator (both verbally and in writing) on technical and non-technical levels.
- Creative thinker with problem-solving capabilities.
- Willingness to step out of comfort zones and adapt to different tasks in projects.
- Strong work ethics and flexibility.
- Ability and willingness to coach and train colleagues and users when required.
- Willingness and ability to travel to Munich, Germany if required.
- Access to cutting-edge global IT systems landscape and processes
- Flexible working arrangements (1960 hours in a 12-month period)
- High work-life balance
- Remote and on-site work location flexibility
- Attractive vehicle promotions (buying or leasing options, terms and conditions apply)
- Highly motivating, energetic, and fast-paced working environment
- Modern, state-of-the-art offices
- Dynamic global team collaboration
- Application of Agile Working Model Methodology
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