Customer Advisor: Billing, Retention

Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirementsJob title:Customer AdvisorJob Description:Handling contacts via live Internet chat...

Customer Advisor - SMERole: Role Objective Additionally, they assist with supplier changes, new account queries, installment plans, renewals, direct debit reassessments, payment plan advice, digital education, tenancy changes, account terminations, and pre-payment card requests.Strong proficiency in both written and spoken English communication,Time...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.**Job title:**Customer Advisor**Job Description:****Customer Advisor****Role Objective**The Pre-Payment Front Office has...

key responsibilitiesImplement customer retention strategies to increase loyalty and retain business.Analyse customer feedback and customer behaviourCompile reports for management (stats and analytics)Keep an accurate record of calls, retentions and migrations and note useful information on the system, Keep a record of all interactions, in a comprehensible...

Ensures that customer issues andconcerns are answered efficientlyand effectively. More experienced Advisors may coach others and support the resolutionof escalated complaints inaccordance withbusiness, policy and legal requirements. Job Description Role: VMO2 pay Monthly Customer Advisor Role Objective As a Customer Service Advisor at Virgin Media O2 (VMO2)...

Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals.Moreexperienced Advisors may coach others andsupport the resolutionof escalated complaintsinaccordancewithbusiness,policyandlegalrequirementsJob title: Customer AdvisorJob Description: Role: Customer Advisor Role Objective As a Customer Service...

_We’re Houst. A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. We’ve grown fast. Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings. The business has now...

Based within our vibrant Consumer Division, using your amazing customer centric approach, you will be responsible for managing the customer retentions process from beginning to end. **Job Duties**: - Utilise effective methods to retain existing customers. - Managing short - and long-term plans to retain customers. - Implement various strategies to increase...

We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent...

**Job Information**: Date Opened - 02/12/2024 Job Type - Full time Industry - Consumer Operations Work Experience - 5 years Education Level - Grade 12 or equivalent City - Cape Town Province - Western Cape Country - South Africa Postal Code - 7405 - Based within our vibrant Consumer Division, using your amazing customer centric approach, you will be...