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IT Operations Manager
2 months ago
Stellenbosch (hybrid)
Our Client is a leader in the primary agri-business sector.
The IT Operations Manager will create the IT roadmap and is responsible for identifying coordinating and delivering projects and IT Services by applying governance structures, best practice methodologies, reporting dashboards, vendor management and relevant project management applications to ensure that project objectives are met. This role is a key part of the IT management team and will help shape the organisations products and service offerings. A significant investment is required by the technical operations manager from a training and coaching point of view to ensure the team is upskilled and competent in the relevant support areas across the organisation
Key responsibilities include:
• Management, coordination and fulfilment of IT related projects, exercises, upgrades, and enhancements.
• Assume strategic responsibility for managing data, communications, and information flow.
• Design and implement digital strategies to support business growth.
• Ensure digital strategy systems and procedures lead to outcomes aligned with business goals.
• Designing and customizing technological systems and platforms to improve customer experience.
• Select and implement suitable technology to streamline all internal operations and help optimize their strategic advantage.
• Analyze internal service delivery processes and makes changes to comply with best practices.
• Set objectives and digital implementation strategy for IT department.
• Support the group in delivering the mobility solution in the logistics teams.
The successful candidate will have
• A relevant tertiary qualification
• At least 5 years relevant experience in a similar role.
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