Operations Manager

7 days ago


Port Elizabeth, South Africa Fidelity Services Group Full time
Job title : Operations Manager - Commercial - George Job Location : Eastern Cape, Port Elizabeth Deadline : January 06, 2025 Quick Recommended Links
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Main duties & Responsibilities:

  • Achieve targets as per Budget
  • District P&L Responsibility
  • Achieve targeted growth (achieving target revenue and attrition levels)
  • Achieving targeted OI contribution
  • Implementation of strategy
  • Critical role in developing and maintaining strong relationships
  • Matrix role-player – in conjunction with all role players

Drives efficiency and effectiveness by managing the Cape Town Commercial Team:

  • Of sales teams in conjunction
  • Of technical teams
  • Play an active role in escalated customer complaint resolution

Minimum qualifications and experience:

  • University (Degree) – minimum requirement.
  • 3 years functional + 3 - 4 years managerial
  • Solid Sales and marketing experience
  • Solid Business development experience
  • Results oriented with demonstrated performance in keeping and delivering commitments.
  • Strong customer focus
  • Effective oral and written communicator
  • Proven high level comprehension of business processes, business finance and the subscriber model are required
  • Strong business and financial acumen through demonstrated knowledge and ability to display the linkage between inputs and desired business results.
  • Objective, open-minded and an “out-of-the-box” thinker.  

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