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Operations Manager

1 month ago

Durban, South Africa Cash Crusaders Retail (Pty) Ltd Full time

Retail Operations Manager - Coastal (Kwa Zulu Natal)

 

The company is seeking to employ an Operations Manager based in Durban. The successful candidate will be a self-starter who is able to work independently within a pressurised environment. The successful candidate will be based in our Durban office with travel expected.

Responsibilities:

  • Multi-site management
  • Manage Retail Standards
  • Franchisee Relationship Management
  • Store Audits
  • Financial Management, Budgeting and driving profit
  • Build sustainable strategies per store in your control to improve performance and manage costs effectively
  • Manage and test service levels in each store, increasing the customer experience

Desired Experience & Qualifications

  • Matric / Grade 12
  • A minimum of 5 years Retail or Franchise experience
  • Fully competent in MS Office packages
  • Excellent organisational, numeric and administrative skills
  • Ability to multitask and prioritise effectively whilst working in a stressful environment
  • Excellent interpersonal skills and ability to communicate at all levels
  • Well groomed and professional
  • Ability to maintain confidentiality
  • Must have a flexible work approach
  • Must be able to work under pressure
  • Attention to detail
  • Analytical skills
  • Must be able to effectively and professionally deal with clients

 

Please take note that shortlisted candidates will undergo a background check and Polygraph test.