Senior Store Manager

Pedros Johannesburg, Gauteng, South Africa Join or sign in to find your next job Join to apply for the Senior Store Manager - South Gate Mall role at Pedros Pedros Johannesburg, Gauteng, South Africa Join to apply for the Senior Store Manager - South Gate Mall role at Pedros Overseeing overall operation of the restaurant/ take-away Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained Overseeing and managing stock control, purchasing and orders Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away Maximising profitability and meeting sales and GP% targets, including motivating staff to do so Managing staff including discipline and work rosters. Work within a team and drive the restaurant/take-away forward Ensuring compliance with health and safety regulations Ensure daily opening and closing procedures are conducted at the store Marketing activities – to ensure that promotion and incentive programmes are introduced at the store Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability Performance evaluation of staff Job DescriptionDUTIES AND RESPONSIBILITIES:Overseeing overall operation of the restaurant/ take-away Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained Overseeing and managing stock control, purchasing and orders Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away Maximising profitability and meeting sales and GP% targets, including motivating staff to do so Managing staff including discipline and work rosters. Work within a team and drive the restaurant/take-away forward Ensuring compliance with health and safety regulations Ensure daily opening and closing procedures are conducted at the store Marketing activities – to ensure that promotion and incentive programmes are introduced at the store Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability Performance evaluation of staff RequirementsRestaurant and Fast-Food Service experience. Minimum 3 years related experience required GAAP experience and knowledge - Advantageous Management skills Organizational skills Customer service and good verbal communication skills Problem-solving skills ApplySeniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Restaurants Referrals increase your chances of interviewing at Pedros by 2x Get notified about new Senior Store Manager jobs in Johannesburg, Gauteng, South Africa . Store Manager (45hr) - Markham - Germiston Cabifit Store Manager (External Applications Only) Store Manager (45hr) - Totalsports - Cresta Store Manager (45hr) - Totalsports - Springs Mall Brakpan, Gauteng, South Africa 4 days ago Johannesburg, Gauteng, South Africa 1 month ago Germiston, Gauteng, South Africa 19 hours ago Store Manager (45hr) - Totalsports - Birch Acres Mall Johannesburg, Gauteng, South Africa 3 months ago Store Manager (45hr) - Relay Jeans Thembisa Birch Acres Sandton, Gauteng, South Africa 10 hours ago Cabifit Store Manager (Cashbuild Internal Applications Only) Meredale, Gauteng, South Africa 1 week ago Rand West City, Gauteng, South Africa 6 days ago Johannesburg Metropolitan Area 17 hours ago Regional Manager: Botswana, Namibia, Zambia Store Manager (40hr) - Markham - Randburg Store Manager (45hr)- Sportscene- Dobsonville-Gauteng Johannesburg, Gauteng, South Africa 3 months ago Johannesburg, Gauteng, South Africa 1 month ago Johannesburg, Gauteng, South Africa 20 hours ago Rand West City, Gauteng, South Africa 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr