Sales Development Representative

4 days ago

Cape Town, Western Cape, South Africa Charles Hope SA (PTY) LTD Full time
PURPOSE OF THE ROLE

Charles Hope Apartments is dedicated to providing corporate and leisure travelers with exceptional accommodation solutions. Our apartments are meticulously designed and furnished in prime locations throughout the UK, with an expanding presence in Europe. Providing our guests with comfort and convenience is of the utmost importance, and we go the extra mile to ensure that each stay surpasses their expectations. We are committed to sustainability and environmentally friendly practices, implementing energy-saving initiatives, recycling programs, and using eco-friendly products.

As we expand, we are looking for a Sales Development Representative to join our team based in Cape Town, South Africa. This role will involve directly engaging with prospective clients, driving warm leads through the sales funnel, and proactively prospecting for new business opportunities.

DUTIES & RESPONSIBILITIES

Researching and identifying new sales opportunities targeting the right companies, customers, and clients (e.g., local corporates, events, decision-makers) and exploring potential partnerships and sales channels.

Building effective relationships with potential clients through appropriate questioning, clarification, and language.

Generating a designated number of sales-qualified leads based on targets set by the manager through outbound calls and successfully selling Charles Hope's services and products, either directly or by booking appointments for the Sales Manager.

Following up with clients after calls, providing information and proposals.

Following up touchpoints with prospective clients to confirm receipt of information, overcome objections, and re-sell the proposition when necessary.

Ensuring the CRM system is updated with detailed and high-quality notes after client communications (experience with HubSpot is advantageous).

Identifying opportunities to cross-sell Charles Hope's offerings to generate additional business and increase profitability.

Promoting a positive and enthusiastic image of the company to maintain a professional brand and reputation with both customers and colleagues.

Collaborating with marketing to support demand generation campaigns.

SKILLS & EXPERIENCE REQUIRED

5 years of relevant B2B lead generation/sales experience.

Strong ability to conduct research to identify new prospects and opportunities with a passion for understanding the target market and company products.

Self-starter with a hunger to identify and pursue new prospects and opportunities.

Highly agile, dynamic, and flexible in approach.

Well-developed communication skills, both written and verbal, with a clear telephone manner and active listening skills.

Strong drive and motivation to achieve targets, with a resilient and proactive mindset.

Excellent time management and organizational skills.

Experience with CRM software (HubSpot experience is advantageous).

Previous experience in the property or rental sector (serviced apartments, long-term rentals, or corporate travel) is an advantage.

Experience with presentation development and customization is a plus.

About Charles Hope:

At Charles Hope Apartments, we are committed to providing exceptional accommodation solutions for corporate and leisure travelers. With prime locations across the UK, and expanding into Europe and Africa, our apartments offer a luxurious and welcoming atmosphere. We pride ourselves on exceeding guest expectations, ensuring comfort and convenience.

Our commitment to sustainability is a core value, and we strive to minimize our ecological footprint by implementing energy-saving measures, recycling initiatives, and using eco-friendly products.

By joining Charles Hope Apartments, you will become part of a dynamic and collaborative community, where innovative ideas are exchanged, and growth is actively encouraged. As we continue our aggressive expansion plans, we are seeking candidates eager to be at the forefront of our success.

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