Guest Experience and Emergency after hours Guest Liaison

A well-established ecotourism operator business is seeking to appoint a Guest Experience and Emergency after hours Guest Liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. **QUALIFICATIONS & EXPERIENCE**: - Matric certificate - with maths (minimum standard grade or above) - Tertiary...

QUALIFICATIONS & EXPERIENCE:Matric certificate with maths (minimum standard grade or above)Tertiary certificate in Travel & Tourism.3-5 years of experience at a senior level in ReservationsExperience in handling customer relationships and developing & promoting product and services in the inbound travel industry.Handle all emergency calls and messages...

**PRIMARY PURPOSE** To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timeously and that all the relevant parties are kept informed throughout the guest journey. This position is based in Johannesburg...

QUALIFICATIONS & EXPERIENCE: - Matric certificate with maths (minimum standard grade or above) - Tertiary certificate in Travel & Tourism. - 3-5 years of experience at a senior level in Reservations - Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry. - Handle all emergency calls and...

PRIMARY PURPOSE To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timeously and that all the relevant parties are kept informed throughout the guest journey. This position is based in Johannesburg or...

Candidate Requirements: - Matric is essential and a further qualification in travel and tourism is a big advantage - Minimum of 5 years of high-end safari reservations experience at a senior level - Must have a real passion for wildlife and conservation as well as a commitment to sustainability - Must have excellent communication skills in English - The...

Candidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantage Minimum of 5 years of high-end safari reservations experience at a senior level Must have a real passion for wildlife and conservation as well as a commitment to sustainability Must have excellent communication skills in English The ability to...

Candidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantageMinimum of 5 years of high-end safari reservations experience at a senior levelMust have a real passion for wildlife and conservation as well as a commitment to sustainabilityMust have excellent communication skills in EnglishThe ability to speak a...

A well-established Travel company is seeking a Guest Experience Liaison **QUALIFICATION AND EXPERIENCE**: - Matric certificate - with maths (minimum standard grade or above). - Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - Min 5 years’ experience at a Senior level in Reservations. - Experience in handling customer...

PRIMARY PURPOSE The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guests stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in...

**PRIMARY PURPOSE** This position is based in **Johannesburg/Cape Town** **Detailed Responsibilities** - Create seamless service delivery through regular correspondence with guests during their stay. - Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey...

Job SummaryWe are seeking a skilled and experienced Wildlife Emergency Response Specialist to join our team in Johannesburg or Cape Town.About the RoleThis is a senior-level position that requires a high level of expertise in handling emergency situations, providing excellent customer service, and working closely with various stakeholders within the...

**Job Number** 24035509 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

**Job Number** 24022764 **Job Category** Rooms & Guest Services Operations **Location** African Pride Melrose Arch Autograph Collection®, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

**Job Number** 23150837 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

This position can be based in either Johannesburg, Cape Town **Responsibilities**: - Create seamless service delivery through regular correspondence with guests during their stay delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey stakeholders to ensure a smooth &...

**Primary Purpose** The core purpose of this position is to help, support and assist with the daily operational duties of the Guest Experience team, ensuring a once in a lifetime safari is achieved through a high-touch guest experience service delivery during travel. Working efficiently and accurately to manage the flow of information between various...

**Job Number** 24047288 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and...

Job SummaryAs a Luxury Guest Experience Specialist, you will be responsible for delivering exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest has an outstanding experience.The role requires expert local knowledge,...

Company Overview">Scholtz Partners International (Pty) Ltd, a leading hospitality provider, seeks a skilled Hotel Guest Experience Manager to deliver exceptional service to our discerning clients. This role requires strong local knowledge, excellent communication skills, and a passion for delivering personalized service.">Salary">The successful candidate...