Guest Experience Liaison

Isilumko Staffing (JHB) seeks a Customer Experience Liaison to join our dynamic team. This role is ideal for individuals with a passion for delivering exceptional guest experiences and building strong relationships with our travel advisors and guests.The estimated salary for this position is R250,000 - R300,000 per annum, depending on experience.Job...

This position can be based in either Johannesburg, Cape Town **Responsibilities**: - Create seamless service delivery through regular correspondence with guests during their stay delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey stakeholders to ensure a smooth &...

Isilumko Staffing (JHB) is seeking a talented Customer Experience Liaison to join our team. This role offers a competitive salary of R 250,000 - R 300,000 per annum, depending on experience.About the Role:The ideal candidate will be responsible for delivering exceptional guest experiences through personalized booking and support services.Key responsibilities...

**Job Number** 23150837 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

**Primary Purpose** The core purpose of this position is to help, support and assist with the daily operational duties of the Guest Experience team, ensuring a once in a lifetime safari is achieved through a high-touch guest experience service delivery during travel. Working efficiently and accurately to manage the flow of information between various...

Candidate Requirements: - Matric is essential and a further qualification in travel and tourism is a big advantage - Minimum of 5 years of high-end safari reservations experience at a senior level - Must have a real passion for wildlife and conservation as well as a commitment to sustainability - Must have excellent communication skills in English - The...

**Job Number** 24035509 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

**Job Number** 24022764 **Job Category** Rooms & Guest Services Operations **Location** African Pride Melrose Arch Autograph Collection®, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

**Brief description of the position**: - Create seamless service delivery through regular correspondence with guests during their stay.'¯Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring...

Candidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantageMinimum of 5 years of high-end safari reservations experience at a senior levelMust have a real passion for wildlife and conservation as well as a commitment to sustainabilityMust have excellent communication skills in EnglishThe ability to speak a...

Candidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantage Minimum of 5 years of high-end safari reservations experience at a senior level Must have a real passion for wildlife and conservation as well as a commitment to sustainability Must have excellent communication skills in English The ability to...

Job Title: Customer Service LiaisonAbout La Orchard Hotel:We are a hotel dedicated to providing exceptional customer service and creating memorable experiences for our guests.The Role:We are seeking a highly motivated and organized Customer Service Liaison to join our team. As a key member of our front office, you will be responsible for ensuring seamless...

**Job Number** 24047288 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and...

**Job Number** 24157216 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Number** 24068060 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Job SummaryAs a Luxury Guest Experience Specialist, you will be responsible for delivering exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest has an outstanding experience.The role requires expert local knowledge,...

Company Overview">Scholtz Partners International (Pty) Ltd, a leading hospitality provider, seeks a skilled Hotel Guest Experience Manager to deliver exceptional service to our discerning clients. This role requires strong local knowledge, excellent communication skills, and a passion for delivering personalized service.">Salary">The successful candidate...

Job SummaryThe Hotel Guest Experience Specialist is a critical role that requires exceptional guest service skills, local knowledge, and the ability to deliver personalized experiences.Key Responsibilities:Anticipate and fulfill guest needs, ensuring an outstanding experience.Assist with reservations, transportation, activities, dining, and special...

100% Remote Based Work. We are looking to appoint a customer liaison person to manage our guests, bookings, guest communication and social media. - 2 years customer service experience in the tourism sector - Excellent written and verbal skills (English) - Strong ability to manage tasks, apps, OTA booking platforms and booking calendars. - Management of...

**Job Number** 24178685 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...