Guest Experience Liaison

Gauteng, Johannesburg Annually Cost To Company (Market related) A well-established Travel company is seeking Guest Experience Liaison. **QUALIFICATION AND EXPERIENCE**: **Qualification**: Matric certificate - with math's (minimum standard grade or above). Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - Min 5 years’ experience at...

A well-established ecotourism operator business is seeking to appoint a Guest Experience and Emergency after hours Guest Liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. **QUALIFICATIONS & EXPERIENCE**: - Matric certificate - with maths (minimum standard grade or above) - Tertiary...

**PRIMARY PURPOSE** To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timeously and that all the relevant parties are kept informed throughout the guest journey. This position is based in Johannesburg...

PRIMARY PURPOSE The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guests stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in...

**PRIMARY PURPOSE** This position is based in **Johannesburg/Cape Town** **Detailed Responsibilities** - Create seamless service delivery through regular correspondence with guests during their stay. - Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey...

**QUALIFICATION AND EXPERIENCE**: **Qualification**: Matric certificate '¯with math's'¯(minimum standard grade or above).'¯'¯ Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - Min 5 years experience at a'¯Senior'¯level in Reservations.'¯'¯ - Experience in handling customer relationships and developing & promoting product and...

Our client is in the Travel and Tourism industry. **Brief description of the position**: - Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guest’s journey. - Maintain effective communication with all journey stakeholders to ensure a...

**Job Number** 23006820 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

**Job Number** 23015321 **Job Category** Rooms & Guest Services Operations **Location** African Pride Melrose Arch Autograph Collection®, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Job title : Guest Experience Expert (At Your Service) - Johannesburg Marriott Hotel Melrose ArchJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

**Job Number** 23015753 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

Job title : Guest Experience Expert - Protea Hotel Fire & Ice by Marriott Melrose ArchJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and...

**Job Number** 23012375 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

The On-Site Relations Manager will be responsible for ensuring seamless interactions between guests and our team. This role requires excellent communication and interpersonal skills, with the ability to adapt to changing situations.Daily responsibilities include:Greeting guests and responding to inquiriesScheduling appointments and managing guest...

**Job Number** 24047288 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and...

**Job Number** 24068060 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

**Job Number** 24180276 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Number** 24180147 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Number** 23082352 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

**Job Number** 23106119 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...