Guest Experience Liaison
2 months ago
A well-established Travel company is seeking a Guest Experience Liaison
**QUALIFICATION AND EXPERIENCE**:
- Matric certificate - with maths (minimum standard grade or above).
- Tertiary certificate in Travel & Tourism/hospitality.
**Experience**:
- Min 5 years’ experience at a Senior level in Reservations.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
- General destination knowledge on Southern & East Africa.
- Personal and work travel experience in Southern and East Africa.
- Problem solver and good with guest interaction.
- Excellent attention to detail.
**Skills**:
- Excellent communication skills both written and oral, in English.
- Foreign language skills advantageous
- Ability to multitask and ensure good time-management
- Extremely proactive with an outgoing, charismatic, and approachable character.
For more information please contact:
**Mandy Scullard
-
Guest Experience Liaison
2 months ago
Johannesburg, South Africa Jobted ZA C2 Full timeCandidate Requirements: - Matric is essential and a further qualification in travel and tourism is a big advantage - Minimum of 5 years of high end safari reservations experience at a senior level - Must have a real passion for wildlife and conservation as well as a commitment to sustainability - Must have excellent communication skills in English - The...
-
Guest Experience Liaison
3 months ago
Johannesburg, South Africa Wild Dreams Hospitality Full timeCandidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantage Minimum of 5 years of high end safari reservations experience at a senior level Must have a real passion for wildlife and conservation as well as a commitment to sustainability Must have excellent communication skills in English The ability to...
-
Guest Experience Liaison
3 months ago
Johannesburg, South Africa Wild Dreams Hospitality Full timeCandidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantageMinimum of 5 years of high end safari reservations experience at a senior levelMust have a real passion for wildlife and conservation as well as a commitment to sustainabilityMust have excellent communication skills in EnglishThe ability to speak a...
-
Guest Experience Liaison
2 months ago
Johannesburg, South Africa HotelJobs.co.za Full timeThis position can be based in either Johannesburg, Cape Town **Responsibilities**: - Create seamless service delivery through regular correspondence with guests during their stay delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey stakeholders to ensure a smooth &...
-
Guest Experience Operations Manager
6 months ago
Johannesburg, South Africa Wilderness Full time**Primary Purpose** The core purpose of this position is to help, support and assist with the daily operational duties of the Guest Experience team, ensuring a once in a lifetime safari is achieved through a high-touch guest experience service delivery during travel. Working efficiently and accurately to manage the flow of information between various...
-
Guest Experience Expert(Guest Relations)
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23150837 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...
-
Guest Experience Supervisor
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24035509 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...
-
Guest Experience Expert
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24022764 **Job Category** Rooms & Guest Services Operations **Location** African Pride Melrose Arch Autograph Collection®, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...
-
Guest Experience Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-class leader in luxury hospitality. With a reputation for exceptional service, we strive to create unforgettable experiences for our guests.We are seeking a highly motivated Guest Recognition Specialist to join our team at the iconic Four Seasons Hotel, The Westcliff, Johannesburg. Located in the...
-
GUEST EXPERIENCE LIAISON
1 day ago
Johannesburg, South Africa Wild Dreams Hospitality Full timeCandidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantageMinimum of 5 years of high-end safari reservations experience at a senior levelMust have a real passion for wildlife and conservation as well as a commitment to sustainabilityMust have excellent communication skills in EnglishThe ability to speak a...
-
GUEST EXPERIENCE LIAISON
1 hour ago
Johannesburg, South Africa Wild Dreams Hospitality Full timeCandidate Requirements: Matric is essential and a further qualification in travel and tourism is a big advantage Minimum of 5 years of high-end safari reservations experience at a senior level Must have a real passion for wildlife and conservation as well as a commitment to sustainability Must have excellent communication skills in English The ability to...
-
Travel Experience Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as Travel Experience Liaisons. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand in the travel industry.Key Responsibilities:Book all aspects of the guest journey, including...
-
Guest Experience Expert
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24047288 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and...
-
Guest Experience Expert
3 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24157216 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...
-
Guest Experience Expert
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24068060 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...
-
Hotel Guest Experience Specialist
7 days ago
Johannesburg, Gauteng, South Africa NH Hotels Full timeWe are seeking a highly skilled Hotel Guest Experience Specialist to join our team at NH Hotels. In this role, you will be responsible for delivering exceptional guest service and ensuring that every guest feels welcome and cared for during their stay.Job DescriptionThis is a fantastic opportunity for someone who is passionate about hospitality and has...
-
Customer Experience Liaison
1 week ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four SeasonsWe are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.Our team members around the world create amazing experiences by recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be...
-
Ambassador of Guest Experience
4 weeks ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves.About the Location:Our hotel is situated in a chic hillside village, offering a serene atmosphere with nine sun-splashed villas, courtyards, fountains, and gardens.About the Role:We...
-
Wildlife and Conservation Liaison
4 weeks ago
Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full timeWild Dreams Hospitality is seeking a skilled Guest Experience Liaison to join our team. The ideal candidate will have a proven track record in high-end safari reservations, with a strong passion for wildlife and conservation. Key responsibilities include maintaining exceptional guest relations, promoting sustainable tourism practices, and ensuring seamless...
-
Luxury Guest Experience Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing moments for our guests, residents, and partners by treating each other with respect and empathy. About the Location Our Westcliff Hotel in Johannesburg...