Retail Branch Manager

3 months ago

Johannesburg, South Africa Green Marble Recruitment Consultants Full time
Qualifications and Experience:
  • Firearm Competency - application will not be considered without a Firearm Competency.
  • Matric Additional qualifications will be an advantage
  • Proven experience (3-5 years) in retail management, preferably in the hunting and outdoor industry.
  • Strong leadership and team-building skills, with the ability to inspire and motivate others.
  • Fully bilingual in both English and Afrikaans non-negotiable.
  • Excellent interpersonal and communication skills.
  • Proficiency in financial management, budgeting, and reporting.
  • Passion for outdoor activities and a solid understanding of hunting, fishing, and outdoor gear.
  • Customer-focused mindset with a dedication to delivering exceptional service.
  • Ability to analyse data, identify trends, and make informed decisions.
  • Knowledge of health and safety regulations and compliance.
  • Familiarity with outdoor industry trends and products.
  • Strong problem-solving and decision-making abilities.
Responsibilities:
Leadership and Team Management:
  • Lead, motivate, and mentor a team of sales associates, customer service representatives, and support staff.
  • Set clear performance goals, conduct regular performance reviews, and provide guidance to enhance team performance and cohesion.
  • Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
Operational Excellence:
  • Oversee daily operations of the branch, including inventory management, sales, customer service, and maintenance.
  • Ensure efficient store layout and product displays that maximize customer engagement and sales.
  • Identify, evaluate and manage strategic risks and opportunities.
  • Ensure compliance with company and industry policies and procedures.
  • Monitor inventory items and make staff aware of inventory shortcomings.
  • Liaise with other branches and head office regularly.
Administration:
  • Complete weekly reports.
  • Attend, participate and manage morning meetings.
  • Attend, participate and proceed with management meetings held twice per week.
  • Complete the payroll function of signing off payroll recons, approving leave, scheduling staff, attending hearings and ensuring all new staff members have completed and signed required documents.
Customer Experience:
  • Champion a customer-centric approach, ensuring that all customers receive exceptional service and have a memorable shopping experience.
  • Handle escalated customer concerns and feedback, striving for swift resolution and customer satisfaction.
Sales and Business Development:
  • Develop and execute strategies to achieve sales targets and drive revenue growth.
  • Identify market trends and customer preferences to introduce new products and promotions that align with customer needs.
Staff Training and Development:
  • Provide ongoing training to staff on product knowledge, customer service best practices, and industry trends.
  • Foster a culture of continuous learning and professional development within the team.
Budgeting and Financial Management:
  • Manage the branch budget, monitor expenses, and optimize resource allocation to ensure profitability.
  • Analyse financial reports and data to make informed decisions that contribute to the branch's success.
Health and Safety Compliance:
  • Ensure that the branch operates in compliance with health and safety regulations, implementing necessary measures to protect employees and customers.
Community Engagement:
  • Act as a local ambassador for the brand, participating in community events and initiatives to foster a positive brand image.
The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.
Retail hours apply.

  • Retail Branch Manager

    2 weeks ago

    Johannesburg, South Africa AIM Personnel Services Full time

    Retail Branch Manager - Edenvale **Job Types**: Full-time, Permanent **Salary**: R2,500.00 - R2,501.00 per month

  • Retail Branch Manager

    3 months ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Qualifications and Experience: - Firearm Competency - application will not be considered without a Firearm Competency. - Matric Additional qualifications will be an advantage - Proven experience (3-5 years) in retail management, preferably in the hunting and outdoor industry. - Strong leadership and team-building skills, with the ability to inspire and...

  • Retail Branch Manager

    3 months ago

    Johannesburg, South Africa Green Marble Recruitment Consultants Full time

    Qualifications and Experience:Firearm Competency - application will not be considered without a Firearm Competency.Matric Additional qualifications will be an advantageProven experience (3-5 years) in retail management, preferably in the hunting and outdoor industry.Strong leadership and team-building skills, with the ability to inspire and motivate...

  • Retail Branch Manager – Bedfordview

    1 month ago

    Johannesburg, South Africa Schlemmer Full time

    A very well-established Automotive Component Distributor based in Bedfordview is looking for a Retail Branch Manager who is an action taker and likes to get things done quickly and correctly. A very good multi-tasker who can stay focused and level-headed under pressure. Strong stock management skills and proven record of reaching targets. Minimum...

  • Retail Branch Manager JHB

    2 months ago

    Johannesburg, South Africa The HR Company Full time

    Person requirements:MatricMin 5 years retail branch management experience in the same or similar/related industryEssential customer service and communication skillsAppropriate product and application knowledge, including ability to read technical brochuresValid drivers licenseComputer literate: MS OfficeLeadership skills & results orientationDuties...

  • Retail Branch Manager JHB Position in Johannesburg

    3 weeks ago

    Johannesburg, Gauteng, South Africa The HR Company Full time

    We are seeking a seasoned Retail Branch Manager to oversee our operations in Johannesburg. This is an excellent opportunity for a results-driven individual with strong leadership skills to take charge of our branch and drive sales growth.Key Responsibilities:Achieve key performance indicators (KPIs) related to sales, stock levels, staff performance, order...

  • Retail Branch Manager

    2 months ago

    Johannesburg, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    Retail Branch Manager Job DescriptionGreen Marble Recruitment Consultants is seeking a highly skilled and motivated Retail Branch Manager to lead our team in delivering exceptional customer service and achieving business growth.Key Responsibilities:Leadership and Team DevelopmentLead and motivate a team of sales associates, customer service representatives,...

  • Branch Manager

    3 days ago

    Johannesburg, South Africa Sanlam Full time

    Branch Manager - Johannesburg Date: 11 Jan 2025 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique...

  • Branch Manager

    19 hours ago

    Johannesburg, South Africa Sanlam Full time

    **Who are we?** Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Trainee Branch Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Requirements: - Education: - Minimum: High School Diploma or equivalent. - Bachelors Degree in Business, Management, or a related field will be an advantage. - Experience: - Prior experience in retail, sales, or a customer service role is highly desirable. - Experience in the hunting, outdoor, or sporting goods industry is a plus. - Firearms...

  • Retail Branch Manager JHB

    2 months ago

    Johannesburg, South Africa The HR Company Full time

    Person requirements: Matric Min 5 years retail branch management experience in the same or similar/related industry Essential customer service and communication skills Appropriate product and application knowledge, including ability to read technical brochures Valid drivers license Computer literate: MS Office Leadership skills & results orientation Duties...

  • Branch Manager

    2 weeks ago

    Johannesburg, South Africa On Line Personnel Full time

    **Qualifications / Requirements**: - Matriculated - Syspro experience, advantageous - Experience and knowledge required of the **pumps industry** (essential) - Sales as well as Branch Managers’ experience required - needs to be able to manage all aspects of the Branch - Understanding of Retail and Sales processes and procedures - Strategic thinking with a...

  • Trainee Branch Manager

    1 month ago

    Johannesburg, South Africa Green Marble Recruitment Consultants Full time

    Requirements: Education: Minimum: High School Diploma or equivalent. Bachelors Degree in Business, Management, or a related field will be an advantage. Experience: Prior experience in retail, sales, or a customer service role is highly desirable. Experience in the hunting, outdoor, or sporting goods industry is a plus. Firearms competency will be an...

  • Trainee Branch Manager

    1 month ago

    Johannesburg, South Africa Green Marble Recruitment Consultants Full time

    Requirements:Education:Minimum: High School Diploma or equivalent.Bachelors Degree in Business, Management, or a related field will be an advantage.Experience:Prior experience in retail, sales, or a customer service role is highly desirable.Experience in the hunting, outdoor, or sporting goods industry is a plus.Firearms competency will be an...

  • Branch Manager

    3 months ago

    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Branch Manager - Johannesburg**: Are you ready for the next step in your short term insurance and management career? Read on! Aon South Africa is recruiting a Branch Manager based in our Head offices in Sandton. The role of the Branch Manager is to ensure that revenue and profit targets for all areas represented in the branch are...

  • Branch Sales Manager

    2 months ago

    Johannesburg, South Africa Kyta Industries Pty Ltd Full time

    **Key Responsibilities**: - Oversee and evaluate the daily, weekly, monthly, and annual performance of the sales team, including Salespersons, Technical Sales Representatives, and Sales Administration, against sales targets and objectives. - Lead and manage the Sales Department by providing guidance, mentorship, and development opportunities to foster a...

  • Retail Operations Manager

    1 month ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Gauteng Inland (Lanseria)Join a Powerhouse in Retail Excellence!Cash Crusaders is a nationally respected, franchised retail brand that has become a cornerstone of the South African marketplace. We specialize in a dynamic product mix, offering our customers a wide range of new, branded goods and a treasure trove of quality...

  • Retail Operations Manager

    1 month ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Gauteng Inland (Lanseria) Join a Powerhouse in Retail Excellence! Cash Crusaders is a nationally respected, franchised retail brand that has become a cornerstone of the South African marketplace. We specialize in a dynamic product mix, offering our customers a wide range of new, branded goods and a treasure trove of quality...

  • Branch Manager

    1 week ago

    Johannesburg, South Africa The Joblink Full time

    Contact person for this position: Ronel Bakker Job overview: My client, a leading manufacturer of baking, catering and hot foods equipment is looking for a Branch Manager that will be responsible for co-ordinating and overseeing all branch operations, including staff, training and supervision. The Branch Manager is further responsible for the design and...

  • Head of Retail

    19 hours ago

    Johannesburg, South Africa Tradam Solutions Full time

    Looking for an enthusiastic Retail Manager to become Head of Retail for a top brand's own stores. This role will require travel to Cape Town, Durban and Centurion branches but will be based in Bryanston. An eye for design and layout as well as staff management and sales.