Trainee Branch Manager

3 weeks ago

Johannesburg, South Africa Green Marble Recruitment Consultants Full time
Requirements:
  • Education:
    • Minimum: High School Diploma or equivalent.
    • Bachelors Degree in Business, Management, or a related field will be an advantage.
  • Experience:
    • Prior experience in retail, sales, or a customer service role is highly desirable.
    • Experience in the hunting, outdoor, or sporting goods industry is a plus.
    • Firearms competency will be an advantage.
  • Skills:
    • Strong organisational and multitasking abilities.
    • Excellent interpersonal and communication skills.
    • Leadership potential with a willingness to learn.
    • Problem-solving and decision-making capabilities.
    • Proficiency in Microsoft Office Suite and retail management software (preferred).
    • Fully bilingual in both English and Afrikaans non-negotiable.
    • Excellent interpersonal and communication
    • Proficiency in financial management, budgeting, and
    • Customer-focused mindset with a dedication to delivering exceptional service.
Responsibilities:

Operational Support:
  • Assist the Branch Manager and Floor Manager in day-to-day operations, ensuring smooth and efficient store functioning.
  • Gain hands-on experience in inventory management, merchandising, and sales operations.
  • Monitor and support the implementation of store policies and procedures.
Customer Experience:
  • Support the team in delivering excellent customer service, addressing customer inquiries, and resolving complaints.
  • Ensure high standards of product presentation and store cleanliness.
Sales and Performance:
  • Assist in monitoring branch sales performance and identifying opportunities for improvement.
  • Participate in setting and achieving sales targets.
Team Collaboration:
  • Work closely with department leads to understand their roles and responsibilities.
  • Assist in team training, scheduling, and performance evaluations.
  • Foster a positive and motivated team environment.
Travel and Branch Rotation:
  • Travel to multiple branch locations to gain experience across various operational environments.
  • Provide support to branches requiring additional management assistance or during peak business periods.
Learning and Development:
  • Actively participate in structured training programs covering areas such as management, human resources, sales strategies, and operational excellence.
  • Shadow managers to gain insights into decision-making processes and leadership skills.
  • Keep updated with industry trends and product knowledge related to hunting and outdoor equipment.
Future Branch Leadership:
  • Develop the ability to oversee all aspects of a branch, including staff management, sales growth, and operational efficiency.
  • Be prepared to take on the role of Branch Manager for new store openings or in existing branches as needed

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