Retail Branch Manager JHB Position in Johannesburg
7 days ago
We are seeking a seasoned Retail Branch Manager to oversee our operations in Johannesburg. This is an excellent opportunity for a results-driven individual with strong leadership skills to take charge of our branch and drive sales growth.
Key Responsibilities:
- Achieve key performance indicators (KPIs) related to sales, stock levels, staff performance, order management, general administration, and supply chain management.
- Lead and manage staff across all departments, focusing on their overall job performance, discipline, training, attendance, and morale.
- Implement effective stock control measures, including daily and monthly stock counts, reporting stock shortages and discrepancies, and resolving these issues with the warehouse and dispatch team.
- Manage exports, including relevant paperwork and export documentation.
- Ensure adherence to operational procedures and health and safety standards.
- Deliver exceptional customer service, handling quotations, complaints, technical advice, and warranty information.
- Oversee general branch administration, including cash management, debtors and creditors management, sale documentation, expense claims, and internal business transactions.
Requirements:
- Matric certification
- A minimum of 5 years' experience in retail branch management, preferably in the same or similar industry
- Excellent customer service and communication skills
- Strong product knowledge and application skills, including the ability to read technical brochures
- A valid driver's license
- Proficiency in MS Office
- Leadership skills and a results-oriented approach
The ideal candidate will have a proven track record of success in retail branch management, with a strong focus on customer satisfaction, staff development, and operational efficiency. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
This role offers a competitive salary of R450,000 - R550,000 per annum, depending on experience, as well as opportunities for career growth and professional development. As a leading company in the HR sector, we offer a dynamic and supportive work environment that values innovation, teamwork, and customer satisfaction.
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