Senior Information Technology Technician

3 weeks ago

Cape Town, South Africa Villagenlife Full time

Senior Information Technology Technician This role forms part of the Group Support | Technology team at Village n Life, based in Camps Bay, Cape Town. The Role As Senior IT Technician you'll oversee and maintain the group's technology infrastructure across multiple hospitality properties. You’ll manage servers, networks and operational systems to ensure uptime, data security and smooth functionality for over users. This role blends hands‑on technical expertise with leadership responsibility supporting innovation across all departments. Key Responsibilities Maintain and manage all technology systems including servers, networks, security and software applications Lead IT support for core operational systems (VOIP, CCTV, Access Control, Wi‑Fi, Mimecast) and property management systems (Opera Cloud, Simphony POS, MyInventory, ESP Nano) Ensure data security, business continuity and system uptime through robust maintenance and backup procedures Evaluate and implement new technology solutions that improve operational efficiency and guest experience Oversee vendor relationships and service‑level agreements Manage hardware inventory, licensing compliance and audit readiness Share technical knowledge with staff and provide remote support when required Monitor cybersecurity threats and implement protection measures What We’re Looking For Degree or Diploma in Information Technology or related field Minimum 5 years' experience in IT support Strong knowledge of network infrastructure, virtualisation and cloud environments Proficiency in Microsoft Server, Windows, MacOS, Microsoft , Azure AD and firewall management Experience with backup and recovery systems, endpoint security and virtualised environments Driver's licence and own vehicle essential Ideally resides within 30 km of Camps Bay What We Offer Competitive package aligned with experience Assistance with further studies and professional certifications Growth and training opportunities within Village n Life Staff housing options and access to staff facilities Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Hospitality #J-18808-Ljbffr

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