Key Account Manager

3 weeks ago

Sandton, South Africa Zoetis Nordics Full time

Position Summary The Poultry Key Account Manager is responsible for the achievement of sales objectives for designated Key Accounts (KAs) and the poultry portfolio in their region. Position Responsibilities Achieve sales targets and profitability objectives. Understand the KA business, the customer needs and expectations. Define, create and implement customized plans based on the needs and expectations of KAs. Plan, coordinate and execute KA plans in close cooperation with Marketing, Technical and Commercial Managers. Work closely with cross functional teams to analyze customer needs, find and seize new business opportunities and create better and untapped value‑added services for KAs. Maintain and develop effective long‑term relationships with KAs and industry stakeholders. Technical Skills Work closely with the Technical Manager to develop a sound technical knowledge on all products and devices used in poultry. Attend conferences, study groups and actively self‑study to increase industry knowledge. Understanding of poultry physiology, immunology and production required. Poultry portfolio management Develop and implement plans to reach the sales targets. Report on sales, provide latest estimates, identify trends and provide input on product forecasts. Identify market trends and gaps, collect data and report back to team. Territory Administration Ensure that the client databases are kept up to date. Adhere to CRM requirements. Fulfill infield and customer related KPIs. Monitor account status of KAs and orders to ensure superior service delivery. Ensure all pharmacovigilance and product complaints are reported as per the company policy. Requirements Education: Minimum Bachelor’s Degree in Animal Science or equivalent degree (a Bachelor of Veterinary Science would be advantageous). Experience in the poultry industry. Minimum 3-5 years of key account management and sales experience. Proven track record of meeting and exceeding sales target. Experience in animal health pharmaceutical industry advantageous. Valid driver’s license. A willingness to travel both locally and internationally. Behavioural Skills And Attributes Results oriented: eager to achieve objectives and obtain the targeted results. Self‑motivated. Customer centric. Have a passion for continuous learning and a desire to become an industry expert. Show a high level of integrity in all customer related and business activities. Business acumen: Demonstrate a thorough understanding of the Poultry business and KAM specifics in the local market, industry and trends. Ability to think and act strategically and anticipate customer needs. Decisive and can work independently as well as with a team. Strong analytical thinking, problem solving skills, attention to detail. Good planning and prioritization skills. Strong oral and written communication skills. Cooperation & interpersonal skills: comfortable coordinating and managing activities across internal and external teams. Works well in a matrix organization. Build and maintain long‑term professional relationships. Preference will be given to suitably qualified candidates from designated groups in line with our Employment Equity Plan. #J-18808-Ljbffr

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