Key Account Manager

6 days ago

Sandton, South Africa Vector Logistics Full time

Join to apply for the Key Account Manager role at Vector Logistics Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. Job Details Position type: Permanent Location: LinbroPark Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery. Job Purpose The Key Account Manager will manage the relationship management with key principals to ensure accounts are retained and that day-to-day operational queries are managed effectively. To help grow business in the principal channel through expansion of services to customer base. To maintain profitability of key accounts, and drive supply chain efficiencies to the benefit of both the customer and Vector ensuring the establishment of long terms strategic partnerships. Key Responsibilities Set customer strategy for individual customers based on group and customer objectives; obtain sign-off across the business on customer strategy; implement key KPI’s in line with strategy. Relationship Management: Set key KPIs for customers in line with business strategy; review customer KPIs monthly; drive opportunities to build strategic partnerships; manage internal business functions against agreed KPI’s; manage customer queries and concerns as they occur. Business Development: Identify opportunities for expansion within existing principals; match Vector capabilities to principals’ needs; guide commercial discussions with team and negotiate commercial agreements; implement rate reviews to ensure principal profitability. Drive Supply Chain Efficiencies: Work cross-functionally with supply chain to deliver efficiencies; build relationships between Supply Chain and the customer; actively drive the S&OP process with the principal to manage key cost drivers. Self-Management: Take ownership and accountability for tasks; plan, prioritize, and develop; maintain quality and productivity standards. Qualifications And Experience Qualifications, Skills and Experience Required for the Job Bachelor’s Degree or similar. 3 years account or general administration experience preferably in an FMCG environment. 5+ years supply chain experience. Skills and Competencies Adaptable. Attention to detail. Deadline driven. Ability to build relationships. Customer focused. We look forward to hearing from you #J-18808-Ljbffr

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