Patient Services Manager
5 days ago
SUMMARY : POSITION INFO : Overview Our client in the healthcare industry is seeking a Patient Services Manager to join their team. The successful candidate will be responsible for managing and coordinating patient services resources, processes, and operations. Minimum Requirements Grade 12 / Matric Relevant nursing qualification, preferably a degree or diploma, registered with proven case management and coding experience At least 5 years of relevant experience in the private healthcare industry and people management Current registration with the relevant professional/regulatory body Understanding of the private healthcare industry, its challenges, and key players (advantageous) Basic financial principles understanding (e.g., budgets, credit management, planning) Driver’s license and ability to travel Job Responsibilities Ensure effective quality management and customer care: Monitor and improve quality metrics Manage data integrity and ensure compliance with the company's procedures Develop and maintain stakeholder relationships Ensure effective people management: Demonstrate visible leadership aligned with company values, operating models, and strategies to support diversity and transformation Lead meetings actively, ensuring participation to ensure ISO compliance Recruit quality staff to fill approved vacancies following transformation objectives Provide direction and inspiration to motivate staff Manage and review training plans in line with WSP requirements for talent development Manage staff performance through performance improvement processes Ensure completion of transactional processing for employee compensation and benefits Support productive working relationships with minimal IR issues Conduct exit interviews to support staff retention Manage staff respectfully, promoting diversity and work-life balance for employee wellness Ensure effective and accurate billing: Drive accurate and timely billing to meet DSO and Shaka targets Manage bill auditing processes for accurate billing data Ensure compliance with clinical codes for accurate patient event interpretation Interpret and apply contracts and funder rules: Manage admissions to ensure funder rule compliance Manage collection of outstanding co-payments from patients Reduce and manage RSRT risks, making recommendations based on patient data Facilitate effective cash flow management: Implement processes from pre-admission to
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Patient Service Manager
4 weeks ago
Cape Town, South Africa Business Capital Group Full timeAbout the role We are seeking a dedicated and compassionate Patient Service Manager to join our healthcare team. This pivotal role is responsible for overseeing patient service operations, ensuring exceptional care delivery, and enhancing the overall patient experience. The ideal candidate will bring strong leadership skills, a deep understanding of...
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Patient Services Manager
5 days ago
Cape Town, South Africa Abantu Staffing Solutions Full timeOverviewOur Client in the Healthcare Industry is seeking a Patient Services Manager to join their team. The successful incumbent will be responsible for the management and co-ordination of patient services resources, processes and operations.Minimum RequirementsGrade 12 / MatricRelevant Nursing qualification, preferably Degree or Diploma as a registered...
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Head of Patient Services
59 minutes ago
Cape Town, South Africa South African Bone Marrow Registry Full time**Duties and Responsibilities include, but are not limited to**: - Managing the technical and financial aspects of the Patient Services Department such as performing patient searches, compiling reports to transplant centres and invoicing. - Ensuring adherence to administrative, ethical, and legal requirements of the Patient Services Department. - Overseeing...
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Patient Services
2 weeks ago
Cape Town, South Africa Abantu Staffing Solutions Full timeA healthcare staffing agency seeks a skilled Patient Services Manager in Cape Town. The role involves managing patient services, ensuring quality care, and leading a dedicated team. Candidates should have relevant nursing qualifications, at least 5 years of experience in private healthcare, and effective leadership abilities. This position offers a dynamic...
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Patient Services Co-ordinator
1 week ago
Cape Town, Western Cape, South Africa LineIn Full time R150 000 - R250 000 per yearMediq, our recruitment partners, are currently seeking passionate and dedicated Patient Services Coordinators on behalf of LineIn. Based in South Africa and employed by Mediq, successful applicants will support primary care services by handling inbound calls from patients across multiple GP surgeries in the UK.Be the Calm, Reassuring Voice Patients Rely...
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Patient Liaison Officer
3 weeks ago
Cape Town, South Africa Empact Group Full timeApply for the Patient Liaison Officer position with Empact Group . Reporting to the Project Manager or Catering Manager, the incumbent will oversee the assigned patient experience, aligning with sector strategies, contract requirements, and statutory regulations, and ensure efficient resolution of patient complaints to deliver a high‑quality foodservice...
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Patient Liaison Officer
2 days ago
Cape Town, South Africa Empact Group Full time**Main purpose of the job**: The successful applicant will be responsible will be responsible to manage assigned Patient experience in accordance with sector strategy, contract specifications and statutory Regulations as well as ensure overall efficient and effective management of Patient complaints to provide a great quality Food service. **Desirable...
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Patient Case Coordinator
5 days ago
Cape Town, Western Cape, South Africa Exclusively Remote Full time R240 000 - R360 000 per yearPatient Case CoordinatorLocation: Remote (South Africa Support Team)Employment Type: Full-Time (4pm-12am) Reports to: Care Manager / Operations ManagerAbout UsWe provide companionship, personal care, transitional care, respite care, and in-home support services to seniors and patients needing assistance. Our mission is to help individuals heal, stay safe,...
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Patient Administrator
2 days ago
Cape Town, South Africa Stethoscope SA Full timeThe Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration-admission, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly...
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Patient Care Manager
1 week ago
Cape Town, South Africa Faircape Full timeFaircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. Are you a dynamic leader with a passion for healthcare and operational excellence? We are seeking a **Patient Care Manager** to oversee the daily operations of **two**of our facilities within the** Southern Suburbs...
