Customer Care

JOB PURPOSE: To manage and lead the multi-channel customer care team to deliver an exceptional customer experience and create advocates of ARC out of all customer contacts. To ensure ecommerce fulfilment operations and aftercare meet all required SLAs.JOB OBJECTIVES:Customer Operations:To manage all incoming customer communications of enquires and complaints...

**Job Purpose**: The Department of Social Development, Western Cape Government has an opportunity for a competent individual to provide customer care support. The successful incumbent must be willing to work under pressure and meet deadlines, have a positive attitude and be responsible. This post is based in Cape Town, CBD. **Minimum Requirements**: Senior...

We're looking for an energetic Customer Care Manager with experience in online lending or financial services in South Africa.If you know how to create great customer experiences, lead people, and want to grow — this is your chance to become our Head of Customer Care within a year.If your current company doesn't give you that kind of opportunity — join...

Overview We are seeking a Customer Care Manager to lead our customer service operations, covering Frontline Customer Care, After-Sales Coordination, and Technical support. You will ensure smooth communication between customers, coordinators, and technicians while maintaining service excellence and timely resolution of requests. This is a hands-on leadership...

We are looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town. This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure. The individual we seek will be passionate about providing the very best service...

We are seeking a Customer Care Manager to lead our customer service operations, covering Frontline Customer Care, After-Sales Coordination, and Technical support. You will ensure smooth communication between customers, coordinators, and technicians while maintaining service excellence and timely resolution of requests. This is a hands-on leadership role for...

**Sportsmans Warehouse** The following position is currently available: **Customer Care Officer** - Retail (Customer Service) experience (1 - 2 years) - Customer Service (Retail) background - Switchboard experience (Advantageous) - Previous experience in handling customer returns/exchanges - Computer literate (MS Word/Excel/Powerpoint) - Strong (Verbal &...

**Customer Care Representative**: **Location: Cape Town, South Africa**: **Requirements**: - Excellent communication skills - Strong problem-solving abilities - Previous customer service experience - Proficiency in Microsoft Office suite - Ability to work effectively in a team environment **Responsibilities**: - Respond to customer inquiries - Provide...

Job Title: Customer Care AgentLocation: Cape Town (Office based)Job Type: Full Time, PermanentSalary/ Offer: R About us:DSG is a leading BPO company specializing in digital solutions for various industries. We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.The role:We are looking for young,...

Shelflife (a division of the Holdsport Group Pty Ltd.) are looking for a friendly & experienced Customer Care Agent to join our Cape Town head office team - the position is available immediately. **Key Roles** - Answering of all incoming calls - Responding to all website enquiries - Management of courier delivery service, both local & international -...