Branch Manager
2 weeks ago
We are looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. He will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
Responsibilities:
Directing all operational aspects including distribution, customer service, human resources, administration and sales
Providing training, coaching, development of skills in the ICT (Information and Communications Technologies) business
Developing forecasts, financial objectives and business plans
Requirements and skills:
Proven branch management experience, in the ICT Sector (or similar role)
Sufficient knowledge of modern management techniques and best practises
Ability to meet sales targets
Familiarity with industry’s rules and regulations
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Responsibilities:
Direct all operational aspects including distribution operations, customer service, human resources and administration and Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
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