Call Centre Supervisor
2 months ago
: We are seeking an experienced Call Centre Supervisor to lead our call centre team and ensure the effective delivery of our financial services products. The ideal candidate will have a strong background in sales and customer service within the financial services or insurance industry. Key Responsibilities: Supervise and manage the daily operations of the call centre, ensuring smooth and efficient workflow. Promote the company image in a professional and positive manner. Supervise, train, and mentor call centre agents, providing ongoing support and performance feedback to ensure continuous improvement. Develop and implement sales strategies to achieve targets and drive revenue growth. Monitor and analyse call centre performance metrics, identifying areas for improvement and implementing action plans. Ensure compliance with industry regulations and company standards. Handle escalated customer inquiries and complaints, providing solutions and maintaining customer satisfaction. Collaborate with other departments to align call centre operations with overall business goals. Matric certificate Relevant short courses 3-5 years proven experience as a Call Centre Supervisor, preferably in the financial services or insurance sector. Strong sales background with a track record of meeting or exceeding sales targets.
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Call Centre Operations Leader
1 month ago
East Rand, South Africa Unique Personnel Ltd Full timeWe are seeking a seasoned Call Centre Supervisor to lead our call centre team and drive the effective delivery of our financial services products. The ideal candidate will have a strong background in sales and customer service within the financial services or insurance industry.Key Responsibilities:Supervise and manage the daily operations of the call...
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Call Centre Interns
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 72394 **Job Type** - Permanent **Job Title** - Call Centre Interns **Computer Skills** - Communication,Confidence,Fast learner **Industry** - Computer - IT **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Assist customers with inquiries, product information, and issue resolution via telephone and other communication...
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Outbound Call Centre Agent
7 months ago
East Rand, South Africa Astor Automotive Staff Full time**THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE** **Essential Job Requirements** Matric Certificate At least 18 months of outbound call centre experience in the Travel or Car Rental Industry A good command of the English Language (preferably English as a first language) Must be able to handle international clients (excellent telephone...
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Call Centre Manager
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 71094 **Job Type** - Permanent **Job Title** - Call Centre Manager **Computer Skills** - Ms Office **Industry** - Insurance **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Job purpose** - Responsible for the development, implementation, enhancement and support of call center systems, business goals, technologies and...
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Call Centre Consultant
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 72826 **Job Type** - Permanent **Job Title** - Call Centre Consultant **Computer Skills** - Ms Office **Industry** - Insurance - Brokering **City** - Ekurhuleni (East Rand) **Province** - Gauteng - On-site work - FSP hub commercial - NQF 4/5 Short Term Insurance (150 Credits) - Commercial - RE5 (Non-negotiable) - 1 years commercial...
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Outbound Call Centre Agent
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70148 **Job Type** - FT Contract **Job Title** - Outbound Call Centre Agent **Computer Skills** - MS Office **Industry** - Advertising Services **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Purpose** - Handles all inbound leads through a leads system and asks qualifying questions to determine quality of lead. - Then...
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Outbound Call Centre Consultant
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 71096 **Job Type** - Permanent **Job Title** - Outbound Call Centre Consultant **Computer Skills** - MS Excel,Ms Office,MS Outlook **Industry** - Insurance **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Summary** - This position requires a person strong in soft skills, upselling, objection handling, rapport building and...
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Car Rental Nightshift Call Centre Agent
6 months ago
East Rand, South Africa Astor Automotive Staff Full time** THIS POSITION REQUIRES CALL CENTRE EXPERIENCE IN CAR RENTAL, TRAVEL, HOSPITALITY OR SIMILAR INDUSTRIES** Not a morning person? This might just be the perfect opportunity for you! Join the team at a leading Car Rental Company as a dynamic and reliable team member. Your role will include managing bookings, upselling, maintaining client relationships,...
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Junior Sales Consultant
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 65572 **Job Type** - Permanent **Job Title** - Junior Sales Consultant (Call Centre) **Computer Skills** - MS Office **Industry** - Insurance **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Key tasks and responsibilities** - Determines eligibility by comparing client information to requirements. - Establishes policies by...
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Distribution Centre Supervisor
3 days ago
Newlands East, KwaZulu-Natal, South Africa West Coast Personnel Full timeJob Title: Distribution Centre SupervisorEstimated Salary: R250,000 - R400,000 per annum.Job Description:We are seeking a talented Distribution Centre Supervisor to join our team at West Coast Personnel. In this role, you will be responsible for overseeing the daily operations of our distribution centre, ensuring that all tasks are completed efficiently and...
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Customer Service Team Lead
2 months ago
East Rand, South Africa Unique Personnel Ltd Full timeJob Title: Call Centre SupervisorUnique Personnel Ltd is seeking a highly skilled and experienced Call Centre Supervisor to lead our call centre team and ensure the effective delivery of our financial services products.About the Role:Supervise and manage the daily operations of the call centre, ensuring smooth and efficient workflow.Promote the company image...
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Call Centre Sales Manager
1 month ago
West Rand, South Africa Scholtz Partners International Full timeA business consulting company is looking for a Retired Call centre Manager or Sales Manager that can lead a remote sales team. This position is commission only but the company works on retainer agreements so very high commission earning potential for the right person. Must have a Sales or Marketing qualification Strong leadership ability Call centre...
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Call Centre Agent
6 months ago
East London, South Africa Best Financial Analysts Full timeOur company BFA is looking for a innovative and creative individual who will help create positive energy and excitement around our client's brand and products. If you enjoy impressing customers with your keen sense of style and creative eye then this position is for you. **Role description** - Must have digital literacy. - Have good communication skills. -...
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Customer Service Team Lead
4 weeks ago
East Rand, South Africa Unique Personnel Ltd Full timeJob Title: Customer Service Team LeadWe are seeking an experienced Customer Service Team Lead to lead our call centre team and ensure the effective delivery of our financial services products. Located in a major metropolitan area, this role offers a competitive salary of $60,000 - $80,000 per year, depending on experience.About Us: Unique Personnel Ltd is a...
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Telemarketing - Outbound Call Centre Agent
3 months ago
Pretoria East, South Africa ATripleA Recruitment and Temps Full timeWe are seeking a highly motivated and energetic Telemarketing/Call Centre Agent to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting with people, are passionate about sales, and love to work towards targets, this is the perfect...
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Telemarketing Representative
1 month ago
Pretoria East, South Africa ATripleA Recruitment and Temps Full timeTelemarketing/Call Centre Agent OpportunityWe are seeking a highly motivated and results-driven Telemarketing/Call Centre Agent to join our dynamic team at ATripleA Recruitment and Temps.About the RoleThe ideal candidate will have excellent communication skills and the ability to thrive in a fast-paced, results-driven environment. If you enjoy interacting...
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Senior Controller
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70921 **Job Type** - Permanent **Job Title** - Senior Controller / Supervisor **Computer Skills** - Ms Office **Industry** - Freight Forwarding Service **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Arrange shipments with foreign agents / partners - Provide customers with status reports. - Be able to write comprehensive...
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Customer Service Consultant
6 months ago
East Rand, South Africa Smollan Full timeWe'reon the lookout for a **Call Center Agent** in **JHB East Rand** **As a Customer Service Consultant, you willbe responsible for**: - Customer Handling - Administration - Client Service - 1-2 years call centre experience preferable/ Customer service experience/Administrative experience - Grade 12 - Customer service skills - Conflict resolution skills -...
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Teaching Experience Supervisor
6 months ago
East London, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time**The IIE Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on...
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Quality Control Inspector
6 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70304 **Job Type** - Permanent **Job Title** - Quality Control Inspector **Computer Skills** - SAP **Industry** - Engineering **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Purpose of Role**: - To provide high-level quality control support to company and Parts Distribution Centre, by using appropriate measuring equipment...