Senior Desktop Support Lead: IT Helpdesk

Company Description Manqoba IT Services is a Technology Services Company, specializing in creating digital workplaces and managing these digital spaces. We offer system support, maintenance & implementation services. Our digital solutions enable our clients to collaborate securely, leverage the intelligent cloud and enhance their operations. We are...

Key Responsibilities Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows / macOS / Linux) and software applications. Troubleshoot hardware, software, and peripheral issues...

A leading service management firm in Pretoria is seeking a Senior Helpdesk Manager. This role involves overseeing service desk operations, managing a multi-functional team, and ensuring data-driven support for clients. The ideal candidate will have over 5 years of experience in a retail or pharmacy environment and possess ITIL certification. Excellent...

Job Intro Senior Helpdesk Manager - Pretoria, GP Gauteng About This Role The Senior Helpdesk Manager leads the unified Helpdesk (Service Desk, L1, L2, Monitoring) to deliver consistent, data-driven support across client accounts. It focuses on managing people, processes, and performance while driving upskilling initiatives and maintaining a Quality...

5years Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record keeping. Training of staff and Sub-ordinates.. Perform any...

Introduction Large Company is looking for a IT HELPDESK SUPPORT Consultant ( PRETORIA EAST ) Duties & Responsibilities DUTIES: HELPDESK Support Responding to user inquiries via phone, email or chatTroubleshooting, setting up new user accounts and management of passwordsKnowledge of various software systems/programsGeneral It software and hardware...

**POSITION PURPOSE** To provide a professional comprehensive Facilities Management Help Desk Service to the Client. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** 1. Assumes responsibility for the following administration and co-ordination relating to the Help Desk a) Ensure Helpdesk Site Process is implemented, maintained and adhered to b) Ensure reports are...

Purpose of the RoleThe Desktop Support Technician provides first-line technical support to end-users, ensuring that all devices, systems, and applications operate reliably and securely.This entry-level position focuses on user assistance, desktop troubleshooting, and device management while offering exposure to cloud technologies and modern workplace tools...

Purpose of the RoleThe Desktop Support Technician provides first-line technical support to end-users, ensuring that all devices, systems, and applications operate reliably and securely.This entry-level position focuses on user assistance, desktop troubleshooting, and device management while offering exposure to cloud technologies and modern workplace tools...

Desktop Support Technician We are looking for a Desktop Support Technician to join our Information Technology team at TreasuryONE. This role requires a dependable and technically competent individual who can provide structured first‑line support in a professional business environment. The position is suited to someone who takes ownership of their work,...