IT Helpdesk
1 week ago
5years
Provide all sites I.T first line support.
Web/Server/Network Administration.
Troubleshooting network (network points, hubs, switches, etc.).
Troubleshooting of network technology.
Supervision of staff and record keeping.
Perform server and Active Directory Support.
Report writing and record keeping.
Training of staff and Sub-ordinates..
Perform any other task/job deemed appropriate or assigned by supervisor/manager.
Manage/supervise, monitor administrative duties and report generations.
**Qualifications and Experience**:
Post Matric I.T/Computer Science ITIL/Corbit qualification.
Helpdesk / Service desk certification.
Minimum of 5 years continuous experience as a Desktop Technician or 6 years continuous experience as the I.T Helpdesk or service desk environment.
Comptia/Microsoft A+ or N+ or MCSE Certification.
Sound knowledge of Microsoft Products. 24/7 eight hours rotational basis.
Customer orientated.
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