Community Manager
2 months ago
Responsibilities:
Manage and engage with faceless social media accounts on LinkedIn
Comment on posts, respond to messages and inquiries professionally, and build relationships with audiences
Report directly to Brand Managers and collaborate on account strategy
Manage both client accounts (real people) and faceless profiles, ensuring the tone aligns with the client's personal voice
Handle LinkedIn trade groups, track engagement, and maintain high standards of client representation
Research and identify viral or trending content to post on faceless profiles
Occasionally write content, ensuring consistency in posting and engagement
Maintain a consistent posting schedule and be readily available for team communication
Send out end-of-day reports sharing with the team the progress of the accounts from the previous day
Reporting on weekly performance of pages once a week
Assist in training new team members
Requirements:
Matric
Tertiary qualification in Marketing or Communications preferred
Must have strong English language skills
Experience in community management, social media engagement, marketing, or similar roles
Strong understanding of LinkedIn and other social platforms
Excellent written communication skills, with the ability to create engaging, on-brand interactions
Proactive, organised, and able to manage multiple accounts and tasks simultaneously
Ability to work independently and deliver results in a fast-paced environment
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