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Communications Manager

1 month ago

Durban, South Africa THINK Full time

THINK is a non-profit organization dedicated to improving the lives of those vulnerable populations worldwide. As a health delivery and research organisation, THINK engages with the local community, government consortia, and international funders to provide care and carry out cutting-edge clinical research that has already contributed to changing treatment guidelines internationally and locally.

THINK is looking for a qualified Communications Manager to play a vital role in supporting our public health initiatives in South Africa. Your primary responsibility will be to assist in developing and implementing effective communication strategies to raise awareness about our organisation's mission, programs, and public health campaigns. Through your excellent communication skills, you will help drive engagement, build relationships with stakeholders, and amplify our impact in the community.

**Duties and Responsibilities include but are not limited to**:

- Manage relationships, processes, prioritisation, and goal setting with regards to communication.
- Create and implement a business plan related to a context-driven communications strategy and use it to support the execution of organisational design.
- Lead resource acquisition and support activities.
- Participate in senior and cross-functional teams with a solid grasp of how communications link to organisational strategy and THINK's work.
- Specify the skills and evaluate team and individual performance required to execute the communications plan.
- Uphold the organisation's reputation and advance its brand in the eyes of the public. This includes crisis management and reaction, official statements, and the placement of ambassadors and spokespeople.
- Develop comprehensive advocacy strategies that align with THINK's mission and objectives, identifying key issues, target audiences, and strategic approaches.
- Drive the execution of advocacy plans to influence policy decisions, public perception, and awareness related to THINK's focus areas.
- Track and analyse the impact of campaigns and advocacy efforts, using metrics to assess effectiveness, reach, and engagement levels.
- Provide regular reports to internal stakeholders on the progress and outcomes of advocacy initiatives.
- Ensure that all organisation's strategic communication tools align with the communications strategy.
- Inform external audiences of the Plan's accomplishments and lessons learned, influencing policy changes and enhancing the organisation's visibility.
- Collaborate with program staff to communicate essential information to external stakeholders through various channels, including reports, conferences, events, social media, and conventional media.
- Supervise and coordinate communication projects involving personalities, international media teams, and influential parties.
- Create systems that allow employees to share information effectively, guaranteeing that organisational advancements are communicated promptly and highly.
- Use the proper means to communicate organisational plans, priorities, and goals to all employers on approved channels.
- Oversee internal policy, procedure, and strategy communication, including creating newsletters, periodicals, and website updates.
- Ensure brand elements' precise and consistent use in all external and internal communications and events.
- Direct the production of marketing materials for the organisation, such as the Country Annual Progress Report.
- Create and implement the Marketing and Branding Strategy and strategies to increase THINK's exposure.
- Collect, manage, and use vital data to support program objectives, external publications, and strategic direction.
- Document and safeguard corporate communication and marketing materials to facilitate sharing and use as a resource.
- Promote a learning culture by disseminating best practices, accomplishments, and exemplary cases to improve learning and knowledge sharing.
- Provide guidance, support, and coaching to employees seeking to enhance their skills, advance their careers, and achieve their development goals.
- Keep up to date with industry trends, learning technologies, and innovative approaches to staff development to ensure that the organisation remains competitive in its efforts to nurture employee growth.
- Regularly provide reports to the head of the department.
- Ad hoc functions as required.

**Requirements**:

- Bachelor's degree in communications, public relations, political science, international relations, or a related discipline.
- Masters’s Degree in communications, public relations, political science, international relations, or a related discipline will be advantageous.
- Three to five years’ experience in a relevant field, including marketing and communication management.
- Knowledge of the NGO sector, particularly HIV/AIDS/TB/Sustainable livelihoods, food security, health, and energy.
- Written and verbal fluency in English; additional languages are an advantage.
- Kn