Service Technician

6 days ago

Midrand, South Africa Staff Solutions Recruitment Full time

Join our dynamic team as a Service Technician, where you will play a crucial role in delivering high-quality, specialised services within the food and beverage industry. Based in Johannesburg, you will provide essential support to our In-Land Sales Organisation/Team, working closely with Account Managers to ensure that our service standards remain exemplary.

Your expertise and skills will be pivotal in maintaining strong customer relationships, ensuring technical and chemical site functions are performed to the highest standards, managing site stock control, and adhering to rigorous health and safety practices.

If you are a dedicated professional with a passion for excellence, we invite you to contribute to our mission of exceptional service delivery.

KP AREA 1 On-Site Customer Relationship Management

  • Ensure a professional approach when dealing with the various Heads of Departments.
  • Written and verbal communication must be professional and comply with STH Code of Conduct.
  • Ensure timeous and professional response to customer queries and complaints.
  • Attend Site based meetings as required by the Client and keep minutes or notes for Company purposes. Report any risk items arising from such meetings to Management.
  • Provide timeous feedback and status update on projects managed by STH.
  • Report daily/weekly to Client & Management on matters pertaining to Cleaning and Hygiene practices and issues.
  • Actively promote regular reviews with customer management team on matters relating to Hygiene.

KP AREA 2 Technical / Chemical / Site Functions
  • Monitor chemical usage per client dept, identifying & acting to save chemicals, water, and energy.
  • Inspect and ensure all chemical dosing equipment is in good service condition, carry out servicing, maintenance and minor repairs as required to keep the systems fully functionable.
  • Analyse concentration of in-use chemical solutions.
  • Support cleaning product trials.
  • Prepare work orders for servicing and repairs which cannot be conducted yourself, in line with SOP.
  • Manage and execute tasks set out by management for the client within prescribed deadlines, updating site action lists for presentation to your manager.
  • Check SOPs applicable to the site service for accuracy and update where necessary.
  • Perform all services in a professional and workmanlike manner, ensure good quality.
  • Maintain the companys image, by presenting yourself in a neat and professional manner with Company branded Clothing and PPE.
  • Conduct routine audits of the operation as per the agreed timeframes using defined templates.
  • Conduct application verification activities as defined by STH Management and the customer.
  • Report any excessive stock usages to Management for equipment checks to be conducted.
  • Provide on-the-job-training to customer employees covering safe handling of chemicals and any specific application as requested and agreed with the customer.
  • Ensure all hygiene related signage, displayed in various areas are current, up to standard, clearly legible.

KP AREA 3 Site Stock Control
  • Order stock from head office to ensure stock levels on site are maintained. When required, use the company vehicle to collect the required stock.
  • Receive stock on site (according to SOP) and follow up on outstanding stock items.
  • Attend to chemical stock control and issuing, and report over/under supply or damaged stock.
  • Perform stock counts as required by head office and report outcomes to head office.
  • Work with customers procurement department to ensure orders are placed on time to maintain sufficient and adequate stock levels on site and ensure there is sufficient stock for weekends.
  • Maintain chemical storage areas in neat and clean condition ensuring all Health & Safety requirements are met.
  • Control client owned stock accurately and separately from company stock.

KP AREA 4 Administration, Communication & Reporting
  • Accurate data gathering and report generation, completing site-related documentation in professional manner.
  • Report all testing (daily, weekly, monthly) and related data.
  • Escalate any anomalies or test results which are out of specification immediately.
  • Take responsibility for client requirements in your area through feedback to your divisional manager and by escalating queries where required to the Senior Representative or Management.

KP AREA 5 Health & Safety & Equipment
  • Order, issue, and display chemical safety signage in all areas.
  • Comply with Company and Client (Site) health and safety rules and requirements.
  • Assist with induction of visiting staff and comply with site H&S requirements.
  • Use Personal Protective Equipment (PPE) as required, executing tasks in a safe and careful manner.
  • Manage and update health and safety site file.
  • Ensure all tools and testing equipment undergo regular checks for safe and good working order, including calibration in line with site requirements, reporting any issues soonest.
  • Ensure all chemicals have updated safety data sheets that are displayed and available at points of use.
  • Ensure legitimate removal of expired or unwanted chemical products and or empty packaging.

Experience and Qualifications
  • Relevant technical qualification (e.g. Chemistry OR Engineering OR relevant trade qualification (e.g. Red Seal) will be Advantageous .
  • Matric or equivalent.
  • Working experience in the Food Industry essential.
  • Computer literate (e.g. Outlook, Excel and Word).
  • Demonstrate Technical competence in engineering matters will be essential.
  • Good communication and report writing skills.


Personal Attributes and General Requirements
  • Code 08 Drivers license and own transport essential .
  • Prepared to work flexi hours.
  • Fluent in both English and Afrikaans.
  • Desire to learn and have good problem solving / troubleshooting skills.
  • Self-Motivated and able to work with limited supervision and with close attention to detail.
  • Team Player as the nature of the role requires comfortable interaction (Professional disposition, verbal and written) and liaison with Management, Co-Workers and clients.
  • Able to ascends/descends ladders, stairs, work in high/confined spaces where necessary.
  • Excellent Interpersonal; verbal and written communication skills.

Skills
  • MS Office (E-Mail, Word, Excel); Digital Reporting on Systems
  • Report Writing
  • Work with hand & power tools
  • Troubleshooting & Root Cause Analysis
  • Stock Management (Basic)
  • Work with piping, fittings, and pumps
  • Knowledge of Chemical Products in F&B Industry
  • Ability to lift, pull and manage equipment and/or chemical products (e.g., 25 kg 35 kg)

  • Service Technician

    7 days ago

    Midrand, Gauteng, South Africa West Coast Personnel Full time

    Job Title: Service TechnicianWe are seeking a highly skilled Service Technician to join our team at West Coast Personnel. As a Service Technician, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key Responsibilities:Perform routine maintenance and repairs on equipment and machineryConduct quality control checks to...

  • Service Technician

    7 days ago

    Midrand, Gauteng, South Africa Staff Solutions Recruitment Full time

    Job Title: Service TechnicianWe are seeking a highly skilled Service Technician to join our dynamic team at Staff Solutions Recruitment. As a Service Technician, you will play a crucial role in delivering high-quality, specialized services within the food and beverage industry.Key Responsibilities:Customer Relationship Management: Ensure a professional...

  • Specialist: Technician

    4 months ago

    Midrand, South Africa Motus Corporation Full time

    Lindsay Saker Audi Bryanston currently has a vacancy for a Specialist: Technician The position will suite someone with experience in the Vehicle Industry. Audi experience would be an advantage. **Purpose** The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advice colleagues on best...

  • Scheduler - Centurion

    5 months ago

    Midrand, South Africa Service Solutions Staffing Full time

    **Key Responsibilities**: - Technician Scheduling: Efficiently plan and schedule technicians' daily assignments based on service requests, geographical locations, availability, and required skills. - Dispatch Coordination: Coordinate with dispatchers to relay job details, address changes, and communicate any additional instructions for technicians in the...

  • Electrical Service Technician

    2 weeks ago

    Midrand, Gauteng, South Africa Hexing Electric South Africa Full time

    {"About Hexing Electrical SA (Pty) Ltd": "Hexing Electrical SA (Pty) Ltd is a leading global market player in power industry focusing on smart metering and smart grid technologies. With over two decades of experience in international markets, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.", "Job...

  • Site Services Technician

    3 months ago

    Midrand, South Africa Spinnaker Software Full time

    **_We are looking for a junior site services technician to join our Midrand branch._** You'll enjoy this role if you have a keen interest in the preventative maintenance of computer equipment. You will travel to our Arch clients' sites to ensure that their equipment runs at optimal performance. Your typical day will involve; - Servicing and maintaining POS...

  • Site Services Technician

    4 months ago

    Midrand, South Africa Spinnaker Software Full time

    **_We are looking for a junior site services technician to join our Gauteng Branch._** You'll enjoy this role if you have a keen interest in the preventative maintenance of computer equipment. You will travel to our Arch clients' sites to ensure that their equipment runs at optimal performance. Your typical day will involve; - Servicing and maintaining POS...

  • Site Services Technician

    4 months ago

    Midrand, South Africa Spinnaker Software Full time

    **_We are looking for a Site Services technician to join our Midrand branch._** You'll enjoy this role if you have a keen interest in the preventative maintenance of computer equipment. You will travel to our Arch clients' sites to ensure that their equipment runs at optimal performance. Your typical day will involve; - Servicing and maintaining POS...

  • Service Technician

    3 days ago

    Midrand, Gauteng, South Africa West Coast Personnel Full time

    Job Requirements:We are seeking a highly skilled and experienced Service Technician to join our team at West Coast Personnel. The successful candidate will be responsible for providing technical support and maintenance services to our clients in the food industry.Key Responsibilities:Provide technical support and maintenance services to clients in the food...

  • Saqcc Technician

    3 weeks ago

    Midrand, South Africa Bidsec Full time

    Bidsec specializes in fire detection, fire suppression, and security systems. We provide top-notch services to a range of clients across Gauteng. We are looking for a qualified and experienced SAQCC Technician to join our growing team, focusing on the servicing and maintenance of fire extinguishers. **Responsibilities**: - Conduct routine inspections,...

  • Electrical Service Technician

    7 days ago

    Midrand, Gauteng, South Africa Hexing Electric South Africa Full time

    About Hexing Electrical SA (Pty) LtdHexing Electrical SA (Pty) Ltd is a leading global market player in the power industry, focusing on smart metering and smart grid technologies. With over two decades of experience in the international market, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.About the...

  • Service Manager

    2 weeks ago

    Midrand, Gauteng, South Africa CARtime Full time

    Job DescriptionJob Title: Assistant Manager/Service AdvisorJob Type: Full-time, PermanentLocation: CARtime Workshop in Midrand, GautengJob Summary:We are seeking a highly skilled and experienced Assistant Manager/Service Advisor to join our team at CARtime. The successful candidate will be responsible for providing exceptional customer service, managing the...

  • Service Manager

    1 week ago

    Midrand, Gauteng, South Africa CARtime Full time

    Job Title: Assistant ManagerWe are seeking a highly skilled and experienced Assistant Manager to join our team at CARtime in Midrand, Gauteng. As a key member of our workshop, you will be responsible for providing exceptional customer service, managing the service center's scheduling and workflow, and ensuring that all work is carried out safely and...

  • Service Manager

    1 week ago

    Midrand, Gauteng, South Africa CARtime Full time

    Our CARtime workshop in Midrand, Gauteng is seeking a skilled Assistant Manager/Service Advisor to join our team. The ideal candidate will have a valid driver's license and previous experience working in an aftermarket service center.Key Responsibilities:Greet customers and direct vehicles to available technicians.Consult with technicians on needed repairs...

  • Service Technician

    7 days ago

    Midrand, South Africa Staff Solutions Recruitment Full time

    Join our dynamic team as a Service Technician, where you will play a crucial role in delivering high-quality, specialised services within the food and beverage industry. Based in Johannesburg, you will provide essential support to our In-Land Sales Organisation/Team, working closely with Account Managers to ensure that our service standards remain exemplary....

  • Service Technician

    7 days ago

    Midrand, South Africa Adzuna ZA B C2 Full time

    Join our dynamic team as a Service Technician, where you will play a crucial role in delivering high-quality, specialised services within the food and beverage industry. Based in Johannesburg, you will provide essential support to our In-Land Sales Organisation/Team, working closely with Account Managers to ensure that our service standards remain exemplary....

  • Automotive Technician

    3 days ago

    Midrand, Gauteng, South Africa Astor Motor Recruitment Full time

    Experienced Motor Vehicle Technician WantedAstor Motor Recruitment is seeking a skilled and qualified Motor Vehicle Technician to join their team. The ideal candidate will have extensive knowledge of various vehicle makes, a strong technical background, and excellent interpersonal skills.Key Responsibilities:Booking in vehicles for service and repairTest...

  • Implementation Technician

    6 months ago

    Midrand, South Africa Spinnaker Software Full time

    **_Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service!_** - We are searching for a Implementation Technician that will join our Gauteng team._ As an Implementation Technician your primarily responsible for the...

  • Service Manager

    2 weeks ago

    Midrand, Gauteng, South Africa CARtime Full time

    Job Description**Job Title:** Assistant Manager**Job Type:** Full-time, Permanent**Location:** CARtime Workshop**About the Role:**We are seeking a highly skilled and experienced Assistant Manager to join our team at CARtime Workshop. As an Assistant Manager, you will be responsible for overseeing the daily operations of our service center, ensuring that all...

  • Workshop Manager/service Advisor

    4 months ago

    Midrand, South Africa CARtime SA Full time

    Our workshop in Midrand Gauteng is looking for a Workshop Manager/Service Advisor, MUST have a valid driver's license. Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference. **Requirements**: - Customer service skills - Communication skills -...