Electrical Service Technician
1 month ago
Hexing Electrical SA (Pty) Ltd is a leading global market player in the power industry, focusing on smart metering and smart grid technologies. With over two decades of experience in the international market, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.
About the RoleWe are seeking a skilled After-Sales Technician to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, technical support, and product training to our clients. Your primary goal will be to ensure customer satisfaction and loyalty by delivering high-quality products and services.
Key Responsibilities- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate, detailed information and training about our products, services, and policies to customers.
- Provide field service to customers for troubleshooting and repair of our products.
- Record customer interactions and transactions accurately using our CRM system.
- Escalate complex cases to the appropriate department for further investigation and resolution.
- Collaborate with other team members to ensure customers receive a consistent and positive experience.
- Continuously improve knowledge of our products and services through ongoing training and self-learning.
- Handle customer complaints and provide appropriate solutions within company guidelines.
- Stay up-to-date with industry trends, competitor activities, and new product releases.
- ND in Electrical Engineering.
- At least 2 years' of experience in the Solar industry.
- Experience in solving technical issues and repairs.
- Must have own transport and a valid driver's license.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
- Deep understanding of PV Solar technologies.
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Electrical Service Technician
1 month ago
Midrand, Gauteng, South Africa Hexing Electric South Africa Full time{"About Hexing Electrical SA (Pty) Ltd": "Hexing Electrical SA (Pty) Ltd is a leading global market player in power industry focusing on smart metering and smart grid technologies. With over two decades of experience in international markets, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.", "Job...
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Electrical Service Technician
3 weeks ago
Midrand, Gauteng, South Africa Hexing Electric South Africa Full timeAbout Hexing Electrical SA (Pty) LtdHexing Electrical SA (Pty) Ltd is a leading global player in the power industry, specializing in smart metering and smart grid technologies. With over two decades of experience, we have established ourselves as a trusted partner for utilities worldwide.About the RoleWe are seeking a skilled After-Sales Technician to join...
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Electrical Service Technician
3 weeks ago
Midrand, Gauteng, South Africa Hexing Electric South Africa Full timeAbout Hexing Electrical SA (Pty) LtdHexing Electrical SA (Pty) Ltd is a leading global market player in the power industry, specializing in smart metering and smart grid technologies. With over two decades of experience in the international market, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.About the...
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Electrical Technician
1 month ago
Midrand, Gauteng, South Africa Hexing Electric South Africa Full timeAbout the RoleWe are seeking a skilled Electrical Technician to join our team at Hexing Electrical SA (Pty) Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and professional...
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Electrical Service Specialist
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Midrand, Gauteng, South Africa Hexing Electric South Africa Full timeAbout Hexing Electrical SA (Pty) LtdHexing Electrical SA (Pty) Ltd is a leading global market player in power industry focusing on smart metering and smart grid technologies.With over two decades of working in international market, we have established ourselves as a trusted vendor, consultant, and contractor for utilities worldwide.About the RoleTo succeed...
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After Sales Technician
2 weeks ago
Midrand, Gauteng, South Africa Hexing Electric South Africa Full timeAbout Hexing Electrical SA (Pty) LtdHexing Electrical SA (Pty) Ltd is a leading global player in the power industry, specializing in smart metering and smart grid technologies. With over two decades of experience in international markets, we have established ourselves as a trusted partner for utilities worldwide.About the RoleWe are seeking a highly skilled...
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Senior HVAC Technician
1 month ago
Midrand, Gauteng, South Africa AFMS Group (Pty) Ltd Full timeJob Title: Senior HVAC TechnicianWe are seeking a highly skilled and experienced Senior HVAC Technician to join our team at AFMS Group (Pty) Ltd. As a Senior HVAC Technician, you will be responsible for the maintenance and repair of complex HVAC systems in residential, commercial, and industrial environments.Key Responsibilities:Maintain and repair central...
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Midrand, Gauteng, South Africa CARtime Full timeJob DescriptionJob Title: Assistant Manager/Service AdvisorJob Type: Full-time, PermanentLocation: CARtime Workshop in Midrand, GautengJob Summary:We are seeking a highly skilled and experienced Assistant Manager/Service Advisor to join our team at CARtime. The successful candidate will be responsible for providing exceptional customer service, managing the...
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Service Manager
1 month ago
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