Operations Director

3 weeks ago


Johannesburg, South Africa Convergys Full time

Operations Director page is loaded## Operations Directorlocations : ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge : ZAF Johannesburg - 19 Ameshoff Street, Johannesburg : ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town : ZAF Johannesburg - Jan Shoba, Brooklyn, Pretoriatime type : Full timeposted on : Posted Todayjob requisition id : R Job Title : Operations DirectorJob Description Join Our Team as an Operations Director at Concentrix About Concentrix : Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed to fostering a culture of excellence, collaboration, and innovation. Position Overview We are seeking a highly experienced and strategic Operations Director to lead our dynamic team in South Africa. The ideal candidate will have a proven track record of managing large-scale operations, driving performance improvements, and delivering exceptional customer service. Key Responsibilities Oversee daily operations and ensure efficiency and effectiveness in all processes. Develop and implement strategic plans to meet organizational goals. Lead, mentor, and develop a high-performing operations team. Collaborate with cross-functional teams to drive continuous improvement. Manage budgets, resources, and operational costs to optimize profitability. Ensure compliance with company policies and industry regulations. Qualifications Extensive experience in operations management, with at least 5 years in a leadership role. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work in a fast-paced environment. Be part of a global leader in customer experience solutions. Engage in a collaborative and inclusive work environment. Opportunity for growth and career advancement. Competitive salary and benefits package. Concentrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Location : ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge. Language Requirements : Time Type : Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Mission Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use everyday — improve their businesses with technology and integrated solutions, in over 70 countries. We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over… of the world's best brands solve their toughest business challenges. Whether it's ... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO / AA / M / F / Vet / Disability Employer. #J-18808-Ljbffr


  • Operations Director

    2 weeks ago


    Johannesburg, South Africa FNZ Full time

    The Operations Director is required to direct all designated Operational Pillars, appropriate operations team, and operations location to be accountable for the end to end service for the Corporate / Retail Clients on behalf of FNZ. As well as when appropriate to act as a Deputy for the COO. - This means the following key requirements,the role holder will be...

  • Operations Director

    2 weeks ago


    Johannesburg, South Africa Quantanite Full time

    **Exciting Leadership Opportunity at Quantanite: Director of Operations** **About Us**: Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), driven by **AI and cutting-edge technology**. Our focus is on making operations smarter, faster, and more seamless for our clients by combining **automation with human...

  • Operations Director

    2 days ago


    Johannesburg, South Africa Webhelp Full time

    We are looking for an enthusiastic and dedicated Operations Director to join our inclusive team and drive the success of our central business relationships with key clients. This full-time Director of Operations role is based in Johannesburg and offers an excellent salary and benefits. As Operations Director, you will plan and encourage the delivery of key...

  • Operations Director

    2 days ago


    Johannesburg, South Africa Webhelp Full time

    **Job Advert** We are looking for an enthusiastic and dedicated Operations Director to join our inclusive team and drive the success of our central business relationships with key clients. This full-time Director of Operations role is based in Johannesburg and offers an excellent salary and benefits. As Operations Director, you will plan and encourage the...

  • Operations Director

    7 days ago


    Johannesburg, South Africa AMANDLA Safe-Hub NPO Full time

    **Operations Director - DLab Operations** **TYPE: Permanent** **ENTITY: AMANDLA NPO** **LOCATION: Johannesburg, South Africa** **SALARY: Market related** **START DATE: Immediate** **BENEFITS: Medical Aid, travel & cellphone allowance** **THE ORGANISATION** AMANDLA is a globally award-winning social enterprise with over a decade of experience in the...


  • Johannesburg, Gauteng, South Africa JonDavidson Full time R1 200 000 - R1 500 000 per year

    Regional Operations Director (Ride Hailing)(Head of Operations)Location: Cape Town or JohannesburgReporting to : CEO AfricaThe client is seeking a highly motivated and experienced Regional Operations Director for new ride hailing operations in the Africa. The ideal candidate will be responsible for overseeing all operational aspects of the region's...


  • Johannesburg, South Africa Advanced Call Center Technologies, Llc Full time

    Direct message the job poster from Advanced Call Center Technologies, LLC The Director of Operations is accountable for directing the day-to‑day operations of an operating group. Incumbent is responsible for maintaining the efficiency and effectiveness of the operation, including direct client interface, customer satisfaction, employee development, and...

  • OPERATIONS DIRECTOR

    2 weeks ago


    Johannesburg, South Africa Publicis Groupe Africa Full time

    Join to apply for the OPERATIONS DIRECTOR role at Publicis Groupe Africa . Company Description Machine is a creative agency where fearless minds lead to borderless ideas. Our creativity is unrestricted by four borders and character limits because we believe ideas should live beyond mediums and in consumers’ minds. Machine_ is part of Publicis Groupe, the...


  • Johannesburg, Gauteng, South Africa JonDavidson Full time R3 000 000 - R6 000 000 per year

    Regional Operations Director (Ride Hailing)(Head of Operations)Location: Cape Town or JohannesburgReporting to : CEO AfricaThe client is seeking a highly motivated and experienced Regional Operations Director for new ride hailing operations in the Africa. The ideal candidate will be responsible for overseeing all operational aspects of the region's...


  • Johannesburg, South Africa ACT Full time

    The Director of Operations is accountable for directing the day-to-day operations of an operating group. Incumbent is responsible for maintaining the efficiency and effectiveness of the operation, including direct client interface, customer satisfaction, employee development, and fiscal accountability. The Director executes strategic direction set by the...