Senior Career Services Officer
2 weeks ago
Stellenbosch University Faculty of Economic and Management Sciences Stellenbosch Business School Senior Career Services Officer (Job Level 9) (Bellville Park Campus) Ref. EBW04/323/1124 The Stellenbosch Business School at Stellenbosch University (SU) is currently seeking a senior career services officer. The primary purpose of this position is the delivery, enhancement, and innovation of career services. This role demands a combination of creative, organisational and project management skills to take ownership of events, marketing, and user experience across the digital channels and customer touchpoints; to set and drive career service plans independently with minimal manager supervision; and to take ownership of career services projects end-to-end where required. We are seeking a highly skilled, dynamic senior career services officer who can operate with high degrees of thinking complexity and reporting to the Head of Career Leadership with a passion and keen focus on career services to join the Stellenbosch Business School. The incumbent will play a pivotal role in shaping and enhancing the overall career services value offering, both digital and face-to-face. The incumbents primary responsibility will be to provide a professional and innovative career services; partner with internal marketing to grow the career leadership brand; operational and financial administration and opportunity engagements, especially working with partners globally and locally. Duties: Career Service Innovation Proactively determining the career services yearly event calendar. Enhancing both digital and face-to-face engagement of career services. Enhancing client and stakeholder satisfaction. Enhancing the Career Leadership brand awareness. Conducting career services student needs analyses. Optimising the career services websites, portals, and platforms in collaboration with internal and external information technology partners. Operational Administration Executing the budget against pre-determined objectives. Performing financial administration. Overseeing the enhancements on the website career portals and platforms. Improving career services workflows. Career services data extraction, analysis, and reporting. Opportunities Engagement Liaising with internal and external stakeholders. Building industry networks and partnerships to establish career opportunities. Enhancing external/internal stakeholder management and engagement. Liaising with internal marketing to develop appropriate career services marketing artefacts for career fairs, events, webinars, and seminars. Taking full ownership of the career services event calendar. Planning and executing career leadership marketing, advertising, and communications on various digital platforms. Requirements: A postgraduate qualification in the social and behavioural sciences (honours in industrial psychology or human resources management, or a related postgraduate diploma in a related field), with at least five years work experience in talent management / development and / or related fields in career services. The ability to work in a diverse and complex institutional environment to communicate and justify career service decisions within the limits of discretion. The ability to reflect on career services decisions, processes and to make adjustments for positive impact and to contain potential adverse effects to students, staff and alumni. The ability to work collaboratively with various stakeholders, both globally and locally. The ability to work with digital technologies (social media, websites, career platforms, and various applications in the MS Office 365 suite). The ability to plan, organise, and use own initiative in organising events and to prioritise and meet own project deadlines. The ability to work with budgets, financial processes, platforms and systems. Knowledge of marketing, branding, and communications to increase the career leadership brand. High analytical, innovative, and problem-solving skills. The ability to establish rapport and build credibility at all levels. Acting with ethics and integrity in all interactions. The ability to relate and network with external and internal stakeholders. The ability to work under pressure and manage ambiguity. The ability to focus on a wide range of career services projects simultaneously. Deciding and taking initiative and ensuring that plans are organised and actioned. The confidence and credibility to challenge constructively. Strong influencing, facilitation and coaching skills for helping students, staff and alumni on the career portal and platform workflows. The ability to apply expertise and technology. Presenting career services information to stakeholders (students, staff and alumni) that is contextually relevant. Providing strategic inputs, and making recommendations and adjustments for operational delivery.
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