Call Centre Training Specialist

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Job DescriptionDigital Gaming Corp. is seeking a highly skilled Contact Centre Training Specialist to join our team in Johannesburg. In this role, you'll be responsible for the development and delivery of comprehensive onboarding training for new Contact Centre staff.Your key responsibilities will include:Designing and delivering interactive training...

**Job Summary**We are seeking an experienced Call Centre Management Executive to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call centre agents and team leaders,...

Job OverviewWe are seeking a highly motivated and experienced Call Centre Sales professional to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a Sales Onboarding Specialist, you will be responsible for converting supplied leads of already interested clients into sales, providing an exceptional client experience, and driving results.In this role,...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...

Senior Call Centre Manager, function as General Manager / Operations ManagerSeeking a Call Centre Manager to lead our high-performance team of InBound Sales Specialists.Key responsibilities include monitoring daily operations, coaching team members, and ensuring adherence to service and productivity targets. Qualifications and experience :Degree or diploma...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

**Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Making professional sales calls to customers (leads provided).Knowing the product being sold.Handling and overcoming objections from clients.Following the sales script 100%.Ensuring no risk or fraudulent sales are made.Treating the customer fairly.Understanding the call centre metrics and consistently achieving minimum metrics.Capturing and recording sales...

Call Centre Career Development ProgrammeAfrizan People Intelligence is committed to developing the skills and knowledge of our employees. This 12-month Call Centre Learnership provides a comprehensive development programme for individuals living with disabilities.Development AreasCommunication skills and proficiency in EnglishTechnical skills and software...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling...

About Us:Afrizan People Intelligence is a company that values diversity and inclusion in the workplace.We are committed to providing equal opportunities for people with disabilities and creating a culture that supports and empowers them.This 12-month learnership is an opportunity for you to develop your skills and knowledge in a supportive and inclusive...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionReceive calls from customers / passengers; Deal with problems such as delays, cancellations etc.; Explain processes to customers and assisting them where necessary; Work in a team and longer than...

Are you passionate about sales? Enjoy the insurance industry and want to make a difference in someone's life? Then this is the ideal job for you.Our client, a market-leading outsourced Call Centre specializing in the sale of simple insurance solutions, is looking to appoint a Call Centre Sales Head.The purpose of the job is to ensure the delivery of...

Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

Job ResponsibilitiesCall Centre Sales experience preferably Financial Sector Background.To convert supplied leads of already interested clients into a sale / Existing clients.To be aggressive in closing deals.Target Driven.To Provide the most stable and reliable client experience possible.RequirementsLanguage preference - All 11 SA languages / including...

**Job Overview**We are seeking an experienced Senior Call Centre Operations Manager to join our team at Recruitment Dynamix (Pty) Ltd. In this role, you will be responsible for managing the overall operations of our call centre, ensuring that we deliver exceptional customer service and drive business growth.Key Responsibilities:Strategic Leadership: Develop...