Service Delivery Manager

Role OverviewWe are seeking an experienced IT Service Delivery Manager to join our team at Edge Executive Search. As a key member of our technical consulting division, you will be responsible for managing the delivery of IT services to our clients, ensuring that they receive high-quality service and support.Key ResponsibilitiesManage the delivery of IT...

Job title : Service Delivery ManagerJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Overall Purpose of the Job: The ICT Service Delivery Manager (SDM) oversees a number of key functions within the ICT department that enable the delivery of a high quality service to end users, and to...

Fusion Personnel is seeking a highly skilled Service Delivery Manager to oversee workshop operations.About the Role :The ideal candidate will have extensive experience in managing workshop operations, with a strong focus on customer satisfaction.Key Responsibilities :Develop and implement strategies to improve customer satisfactionMonitor and analyze...

Job title : Service Delivery Manager (JHB East Rand)Job Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionOBJECTIVESMAIN FUNCTIONS OF THE JOB Service Delivery ManagerManage a portfolio of clients Build strong and positive relationships with clients at various levels All Service...

Job DescriptionWe are looking for an experienced Service Delivery Coordinator to join our team at Reunert Limited. The successful candidate will be responsible for managing the service delivery to customers, ensuring that it meets and exceeds customer expectations.Main ResponsibilitiesTake accountability for overall service delivery and customer...

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Service Delivery Specialist is...

Job ResponsibilitiesIdentify problems requiring analyses, work with IT management and support teams on the root causes, following industry standards to develop improvement plans.Advise management and support leads on corrective actions to prevent reoccurrence of problems.Drive Quality, Develop Processes and Manage SLAsPresent updated processes and procedures...

We are seeking an accomplished Service Delivery Specialist to contribute to the continued success of our clients.About the Opportunity:This role offers a dynamic environment where you can apply your expertise, creativity, and passion to drive exceptional client experiences and business growth.Main Accountabilities:Earn and maintain trust with clients through...

About the RoleL2-L3 Infrastructure Support Engineer Job DescriptionJob Title: L2 - L3 Infrastructure Support EngineerThis is an exciting opportunity for a skilled IT Service Delivery Expert to join our dynamic team. As an Infrastructure Support Engineer, you will be responsible for delivering exceptional customer service and ensuring seamless IT...

About the OpportunityThe Service Delivery Coordinator will be responsible for managing the performance of services & support to clients within SA and ensuring that Service Levels Agreements (SLAs) are achieved.Responsibilities:Lead experimentation as a way to find the best solution.Shares lessons learned from both successes and failures.Qualifications:Basic...

Join our team as a Team Lead and contribute to shaping the future of IT service management at Baraka IT Solutions (Pty) Ltd. As a key member of our operations team, you will be responsible for delivering high-quality IT services to our clients, leveraging your technical expertise and leadership skills.About the Position:Lead the IT service management...

About the RoleWe are seeking a highly skilled and experienced Technical Team Leader to lead our IT team and drive the delivery of excellent IT services.Key Responsibilities and DeliverablesLeadership: Provide leadership and direction to the IT team to achieve high levels of performance and productivity.Strategy Development: Collaborate with stakeholders to...

Job DescriptionThe Service Delivery Director at RTT will oversee the development and implementation of shift schedules that balance workload distribution, employee availability, and operational requirements. This person must maintain clear and open lines of communication with team leaders, customer experience manager, and other stakeholders.The role also...

In this role, you will be responsible for managing system availability, security, and performance, ensuring compliance with relevant industry standards and best practices.You will also develop and implement IT policies, procedures, and SLAs to enhance service delivery and operational efficiency.This position requires excellent problem-solving, leadership,...

About UsNTT DATA is a leading provider of digital and AI infrastructure solutions. We are committed to helping our clients innovate, optimize, and transform for long-term success.Job SummaryWe are seeking a skilled Collaboration Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for ensuring that our...

About the PositionThe Service Delivery Coordinator will be responsible for working closely with the Manager and other teams to ensure that customer service standards are consistently met. The primary objective will be to create a 360-degree service environment that delivers world-class service and quality via all Inbound and Outbound platforms. The...

Job title : Director: Service Delivery Excellence & Rapid ResponseJob Location : Gauteng, JohannesburgDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Minimum Requirements: Matric Certificate/Grade 12;  B Degree in Public Administration, Business Administration, Management Sciences or equivalent qualification recognized...

Role OverviewWe are seeking a Client Account Manager to join our team at ISTA Solutions. The successful candidate will be responsible for managing multiple client campaigns and agents, ensuring high-quality service delivery and exceeding client expectations. This is a full-time role that requires a highly skilled and experienced professional to lead our...

About the Role: We are seeking a visionary leader to spearhead our customer support initiative. As Service Delivery Director, you will be responsible for designing and implementing world-class support services that exceed customer expectations. This role demands a deep understanding of customer behavior, industry trends, and innovative technologies. The...

Job SummaryThe Service Delivery Expert will be responsible for delivering exceptional customer service and support to our clients at Business Capital Group. This is an exciting opportunity for a results-driven and customer-focused individual to join our team.Key Responsibilities:Design and implement effective customer service strategies to meet client...