Head of Human Resources

2 months ago


Durban, South Africa Carlysle Human Capital Full time
Duties and Responsibilities:
  • Management of the HR team (currently HR Officer, Payroll Administrator and HR Administrator).
  • Company Culture: Take a critical look at the company culture and work with senior management to suggest and implement changes to consistently improve how our employees feel about the environment.
  • Employee Relations: Create positive employee relations by addressing employee inquiries, concerns, and conflicts. Provide guidance and support to employees on HR policies, procedures, and employment-related matters. Conduct investigations and take appropriate actions to resolve employee issues.
  • HR Policy and Development: Assist in the development and implementation of HR policies, procedures and programs. Have a detailed look at the current policies and procedures to see if anything can be developed further.
  • Performance Management: Support the performance management process by coordinating performance appraisals, goal-setting, and feedback sessions. Assist in the development and implementation of performance improvement plans and employee development programs.
  • Training and Development: Communicate to the Executive team what opportunities are available to maximise SEETA benefits. Develop a strategy/policy and work with HR Officer to implement.
  • Compliance: Stay up to date on current Labour Law and ensure compliancy with all the various laws. Identify gaps and close them.
  • Compensation and Benefits: employee compensation and benefits programs, including salary reviews, incentives, and employee benefits enrollment. Manage the payroll administrator to ensure accurate payroll processing.
  • HR Reporting: Prepare HR reports and analytics on key HR metrics, such as employee turnover, recruitment, training, and performance. Provide insights and recommendations based on data analysis to support informed decision-making.
  • IR: Ensure that any disputes between the employees and the employer are dealt with swiftly and represent the company at CCMA hearings.
  • Visas: Ensure that all Expat staff have the correct visas and assist them in getting the correct documentation to apply for the correct visa. Develop a system to monitor the status of each expat employee to ensure timeous applications for new visas.
  • Employment Equity and BBEEE: Ensure compliancy with the EE Act and develop a strategy to present to the executive to become BBEEE compliant.
  • Review and Develop HR intranet areas. Including internal advertising for open positions and Newsfeed protocol.
Qualifications and Experience:
  • Bachelor's or Master's degree in human resources management, organizational behaviour or development, organizational psychology, or a similar field.
  • Proven experience as an HR Manager or similar role, with a track record of successful HR management. (5-8 years).
  • In-depth knowledge of South African labour laws, regulations, and HR best practices.
  • Strong interpersonal and communication skills, with the ability to build rapport at all levels of the organization.
  • Excellent problem-solving and decision-making abilities.
  • Exceptional organisational skills and attention to detail.
  • Good knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
  • Have an empathetic and caring nature with excellent people skills.
  • Conflict Management skills and ability


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