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Business Analyst

1 month ago

City of Tshwane Metropolitan Municipality, South Africa Data Centrix Full time
Skills & Experience Required
  • Education : Minimum of an Honours degree (NQF 8) in Computer Science, Information Management, or a related field.
  • Experience :
    • At least 58 years of experience in a business analysis environment, specifically in SubTech/regulatory technology (RegTech) or project management.
    • Proven track record in software development and system configuration.
  • Key Competencies :
    • Business transformation and optimization knowledge.
    • Experience with continuous improvement and quality assurance.
    • Strong elicitation and requirements gathering skills.
    • Ability to manage and analyze complex business processes and data.
Key Responsibilities
  • Prepare and provide accurate and reliable data and information in support of strategic decisions
  • Provide functional support to the PA's SupTech users with specific focus on testing, business analysis, configuration and system setup
  • Take responsibility for driving SupTech business analysis initiatives from initiation to implementation on projects of a low to medium risk with a cycle of up to 18 months
  • Facilitate workshops
  • Consult with business owners and stakeholders in respect of problem definition and the identification of business requirements or needs
  • Review business processes and procedures, analyse business needs and associated data, identify and assess possible solutions, and define the associated business requirements
  • Elaborate on the scope and feasibility of solutions and develop the supporting business case
  • Manage change requirements and supporting specifications, provide the functional specification and manage acceptance testing
  • Investigate problems and propose solutions by interacting with users, developers and other stakeholders
  • Configure complex business processes and tasks (where appropriate) within a system for improvement
  • Identify and register risks within SupTech
  • Provide input into the development of SupTech training manuals and traiing plans, and present training courses in support of new implementation
  • Stay abreast of changes to SupTech tools and methodologies and advise the PA on how to adhere to new practices