Guest Relations Officer

21 hours ago

Franschhoek, South Africa Miranda Forrester Spa & Beauty Placements Full time

GUEST RELATIONS OFFICER FRANSCHOEK - Cape Winelands (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / December 2025REPORTS to: Operations Manger / MDTRADING HOURS & SHIFTS:Tuesday to Sunday (days off rotate)08:30 - 18:00 including breakCLOSED on Mondays & Select Public Holidays15x Working days off per annual leave cycleSALARY & COMPANY BENEFITS:R15,000 - R18,000 per month (based on desired experience and skills)Incentives (at management's discretion)Medical Aid contributionMINIMUM REQUIREMENTS:Matric (Grade 12) / Senior National CertificateGuest Relations / Front of House / Receptionist experience within a Hotel Spa or Cruise Ship Spa or similar land-based Day SpaConfident in liaising with local and international guests and the ability to build professional rapportAble to work under pressure in a guest-centric, demanding environmentESP Booking software or similar Spa Bookings software experience + Computer confident and able to do Daily Reports, Guest Communication (e-mail /whatsapp)Very well spoken, with clear and confident English (read, write and speak)Reliable transport to Franschhoek or be based directly in the areaA qualification in Wellness, Spa or similar is highly advantageousFamiliar with trends in Wellness, and understand treatment terminologyBeautifully groomed and highly presentable - you are the face of the business and therefor have to look the part.SKILLS:Digital communication with guestsGuest preparation for servicesAttend to queriesOperate incoming calls, e-mails or walk-insConcierge services (recommendations for accommodations & activities)Guest check-in & check-outMarketing

  • Guest Relations Officer

    1 day ago

    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Job Advertisement: Guest Relations Officer** **Company: Franschhoek Wine Tram** **Location: Franschhoek, Western Cape** **Employment Type: Full-Time | On-Site | Shift Work Required** **Company Description** Franschhoek Wine Tram is a world-class hop-on hop-off wine experience, offering scenic journeys through the Franschhoek Valley aboard trams and...

  • Guest Relations Officer

    12 hours ago

    Franschhoek, South Africa Miranda Forrester Spa & Beauty Placements Full time

    GUEST RELATIONS OFFICER  FRANSCHOEK - Cape Winelands (Western-Cape) - South Africa STARTING DATE: A.S.A.P / December 2025 REPORTS to: Operations Manger / MD TRADING HOURS & SHIFTS: Tuesday to Sunday (days off rotate) 08:30 - 18:00 including break CLOSED on Mondays & Select Public Holidays 15x Working days off per annual leave cycle SALARY & COMPANY...

  • Guest Relations Officer

    2 days ago

    Franschhoek, South Africa MF Spa & Beauty Placements Full time

    GUEST RELATIONS OFFICER  FRANSCHOEK - Cape Winelands (Western-Cape) - South Africa STARTING DATE: A.S.A.P / December 2025 REPORTS to: Operations Manger / MD TRADING HOURS & SHIFTS: Tuesday to Sunday (days off rotate) 08:30 - 18:00 including break CLOSED on Mondays & Select Public Holidays 15x Working days off per annual leave cycle SALARY & COMPANY...

  • Guest Relations Officer | La Residence

    5 days ago

    Franschhoek, South Africa The Royal Portfolio Full time

    La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...

  • Guest Relations Officer | La Residence

    4 days ago

    Franschhoek, South Africa The Royal Portfolio Full time

    La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...

  • Guest Relations Officer

    7 days ago

    Franschhoek, South Africa The Royal Portfolio Full time R300 000 - R600 000 per year

    La Residence's Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete...

  • Guest Relations Officer | La Residence

    7 days ago

    Franschhoek, South Africa The Royal Portfolio Full time

    La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...

  • Guest Assistant

    3 days ago

    Franschhoek, South Africa Tych Business solutions Full time

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    Franschhoek, South Africa Phoenix Recruitment Full time

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  • Hotel Receptionist

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    Franschhoek, South Africa Leeu Collection Full time

    The Leeu Collection is the manifestation of the vision of founder Analjit Singh (aka BAS) for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality portfolio offers dynamic career opportunities to positive, vibrant and energetic individuals. You will excel in this role if you are highly presentable, energetic and vibrant...