Guest Relations Officer
3 days ago
GUEST RELATIONS OFFICER FRANSCHOEK - Cape Winelands (Western-Cape) - South Africa STARTING DATE: A.S.A.P / December 2025 REPORTS to: Operations Manger / MD TRADING HOURS & SHIFTS: Tuesday to Sunday (days off rotate) 08:30 - 18:00 including break CLOSED on Mondays & Select Public Holidays 15x Working days off per annual leave cycle SALARY & COMPANY BENEFITS: R15,000 - R18,000 per month (based on desired experience and skills) Incentives (at management's discretion) Medical Aid contribution MINIMUM REQUIREMENTS: Matric (Grade 12) / Senior National Certificate Guest Relations / Front of House / Receptionist experience within a Hotel Spa or Cruise Ship Spa or similar land-based Day Spa Confident in liaising with local and international guests and the ability to build professional rapport Able to work under pressure in a guest-centric, demanding environment ESP Booking software or similar Spa Bookings software experience + Computer confident and able to do Daily Reports, Guest Communication (e-mail /whatsapp) Very well spoken, with clear and confident English (read, write and speak) Reliable transport to Franschhoek or be based directly in the area A qualification in Wellness, Spa or similar is highly advantageous Familiar with trends in Wellness, and understand treatment terminology Beautifully groomed and highly presentable - you are the face of the business and therefor have to look the part. SKILLS: Digital communication with guests Guest preparation for services Attend to queries Operate incoming calls, e-mails or walk-ins Concierge services (recommendations for accommodations & activities) Guest check-in & check-out Marketing
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Guest Relations Officer
1 week ago
Franschhoek, South Africa The Royal Portfolio Full time R300 000 - R600 000 per yearLa Residence's Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete...
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Guest Relations Officer
3 days ago
Franschhoek, South Africa Franschhoek Wine Tram Full time**Job Advertisement: Guest Relations Officer** **Company: Franschhoek Wine Tram** **Location: Franschhoek, Western Cape** **Employment Type: Full-Time | On-Site | Shift Work Required** **Company Description** Franschhoek Wine Tram is a world-class hop-on hop-off wine experience, offering scenic journeys through the Franschhoek Valley aboard trams and...
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Guest Relations Officer
2 days ago
Franschhoek, South Africa Miranda Forrester Spa & Beauty Placements Full timeGUEST RELATIONS OFFICER FRANSCHOEK - Cape Winelands (Western-Cape) - South Africa STARTING DATE: A.S.A.P / December 2025 REPORTS to: Operations Manger / MD TRADING HOURS & SHIFTS: Tuesday to Sunday (days off rotate) 08:30 - 18:00 including break CLOSED on Mondays & Select Public Holidays 15x Working days off per annual leave cycle SALARY & COMPANY...
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Guest Relations Officer
2 days ago
Franschhoek, South Africa Miranda Forrester Spa & Beauty Placements Full timeGUEST RELATIONS OFFICER FRANSCHOEK - Cape Winelands (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / December 2025REPORTS to: Operations Manger / MDTRADING HOURS & SHIFTS:Tuesday to Sunday (days off rotate)08:30 - 18:00 including breakCLOSED on Mondays & Select Public Holidays15x Working days off per annual leave cycleSALARY & COMPANY BENEFITS:R15,000...
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Guest Relations Officer | La Residence
1 week ago
Franschhoek, South Africa The Royal Portfolio Full timeLa Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...
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Guest Relations Officer | La Residence
6 days ago
Franschhoek, South Africa The Royal Portfolio Full timeLa Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...
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Guest Relations Officer | La Residence
6 days ago
Franschhoek, South Africa The Royal Portfolio Full timeLa Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...
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SPA Guest Relations Officer
3 days ago
Ladysmith, South Africa MF Spa & Beauty Placements Full time R7 000 - R9 000SPA GUEST RELATIONS OFFICER (live-in) 5* LUXURY LODGE - Ladysmith (KZN) - South Africa STARTING DATE: A.S.A.P / 01 January 2026 REPORTS to: Spa Manager OPERATING HOURS: Monday - Sunday (Shifts apply) 09:00am - 18:00pm (may be adjusted based on occupancy) Leave cycle - 21 days ON / 7 days OFF SALARY & COMPANY BENEFITS: R7,000 - R9,000 Basic Salary per month...
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SPA Guest Relations
2 days ago
Melrose, South Africa MF Spa & Beauty Placements Full time R10 000 - R12 000SPA GUEST RELATIONS & RESERVATIONIST MELROSE - Johannesburg, Gauteng - South Africa STARTING DATE: A.S.A.P / December 2025 REPORTS to: Spa Manager EMPLOYMENT: Full Time TRADING HOURS & SHIFTS: Monday - Sunday Shifts: 08:00 - 17:00 | 09:00 - 18:00 | 10:00 -19:00 | 11:00 - 20:00 Open / Close Shifts apply (must be flexible and able to work early & late...
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Guest Relations Manager
1 week ago
Agert Pakhuis Pass, Clanwilliam, , South Africa Bushmans Kloof Full time R240 000 - R400 000 per yearJOB SUMMARY:We are looking for a socially focused team player with high attention to detail who can operate in a constantly changing environment under pressure to welcome guests and see to their needs throughout their stay. ORGANISATIONAL POSITIONING: • Department: Front Office • Reporting to: Assistant Front Office Manager • Location: Bushmans...