Senior Tour Operator

6 months ago


Johannesburg, South Africa RMV Solutions Recruitment Full time

Senior Tour Operator - Group and Group Series - Bryanston GautengOur client operates as a comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual travellers (FIT) and group leisure segments.Responsibilities:Evaluate client requirements based on special interests, needs, and budget constraintsProvide timely quotations for all requested servicesMake reservations for all requested servicesAcknowledge and respond to written requests from agentsMaintain communication with agents regarding reservation status, payment terms, deadlines, and booking conditionsOrganize Meet and Greets when necessaryManage documentation for all reservations including itinerary planning, travel packs, vouchers, rooming lists, and filingEnsure timely invoicing of clients and address any account queriesArrange tour guide services as neededNegotiate the best rates with preferred suppliersQualifications:Matric / Grade 12Preferably a qualification in Travel & TourismExperience:3 years of experience handling group travel within the tourism industryCompetencies:Proficiency in written and spoken German would be a great advantageAbility to understand complex group itineraries and costingFamiliarity with Tourplan software is advantageousKnowledge of group bookings, quotations, and costingsStrong negotiation skills with suppliersUnderstanding of customer needs and productsExcellent knowledge of South African and regional geographyStrong product and logistical knowledge.



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