Spare Parts Manager

4 weeks ago


Richards Bay, South Africa Career Circuit Full time

ACCOUNTABILITIES:

Spare Parts Function:

  • Manage the sales function for spare parts and implement a process roadmap to fulfil customer demand.
  • Budgeting and forecasting order intake with a roadmap plan in support of the same.
  • Establish and review fixed pricing and framework agreements for spare parts and repairs.
  • Establish and monitor related KPIs and attend to concerns and implement improvements.
  • Stays current on competition and market offerings.
  • Expedite all customer orders.
  • Manage customer relationships with regular progress updates on quote queries and expediting queries and to build long-term sustainable business partnerships.

Procurement and Supply Function:

  • Maintain and monitor supplier database.
  • Develop suppliers to reach our needs in terms of quality, price, lead time, confidentiality.
  • Source supplier in relation to work required to be done (building maintenance, etc.).
  • Pre-qualify suppliers/contractors, adding to database once approved, as required.
  • Conduct site visits of prospective suppliers.
  • Work with QC/Workshop for services suppliers required to conduct work on or off site.
  • Ensure assembly and sub-assembly items are priced correctly on SAP.
  • Expedite all supply orders.
  • Assist finance with supplier related payment queries.
  • Ensure compliance with BBBEE (suppliers and spend).

Logistics Function:

  • Manage the Logistics function and organise all transportation of spare parts from overseas suppliers to the end customer with all necessary documentation (commercial invoice, clearing documents).
  • Work closely with agents to expedite deliveries, and with customers, on deliveries of larger items to site, to prevent unnecessary double handling.
  • Ensure that incoterms are strictly monitored and maintained.
  • Ensure transport budget is adhered to.

General Duties:

  • Ensure all departmental procedures are maintained, kept up-to-date and adhered to.
  • Manage the teams in order to reach sales objectives and improve KPIs by setting up goals for each individual and providing the necessary support and guidance.
  • Ensure all weekly and monthly reports to customers and business are submitted on time.

EDUCATION & QUALIFICATIONS:

Education & Qualifications:

  • Tertiary Qualification (at least N. Dip. level) in either mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
  • Alternatively, Marketing, Commerce or Business-related qualification (Diploma/Degree), with experience in a technical / engineering sales environment.
  • Management Training.

Relevant Experience:

  • Must have at least 5 years experience in business development, customer management, procurement, sales or related field.
  • Supply chain management and or Warehouse management experience will be advantageous.
  • Exposure and conceptual understanding of contract law and pricing.
  • Analytical skills.
  • SAP.
  • Knowledge of aluminium smelter / heavy industry process equipment will be beneficial.


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