Customer Success Consultant
1 day ago
Customer Success Consultant (POS25115)Based: Somerset WestSalary: R20 000.00 pm - R22 000.00 pm (negotiable depending on your experience)Requirements: Training/ Educator or Consulting experience Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages Excel proficiency intermediate Customer service / support experience will be advantageous Previous experience in the Property/Rental sector will be an advantageResponsibilities: Creating and managing training plans with customers Reporting on training progress of all customers that is in training Work directly with client to effectively coordinate each training project to completion. Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track. Provide system training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system Assist with preparing data and uploading on to the system for new customersClosing Date: 10 May 2025
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Customer Success Consultant
1 week ago
Cape Town, South Africa Emporium Human Capital Full timeCustomer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...
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Customer Success Consultant
2 weeks ago
Cape Town, South Africa RIB Software Full time**JOB PURPOSE**: RIB (Centurion Office) requires the expertise of a Customer Success Consultant, responsible for the Implementation, Training and Support of Candy and Connect while maintaining a high level of professionalism when dealing with prospective and existing RIB clients. **DUTIES AND RESPONSIBILITIES**: Execute the following functions and tasks...
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Customer Success Manager
1 week ago
Cape Town, Western Cape, South Africa Grow Big Ventures Full time US$15 000 per year**Up to $1,250 USD per month**Company DescriptionGrow Big Ventures is a consulting marketing firm that helps businesses build internal sales/marketing systems. We look to partner with growing companies to accelerate their revenue.Role DescriptionThis is a full-time remote role for a Customer Success Manager. The Customer Success Manager will build strong...
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Head of Customer Success
4 days ago
Cape Town, South Africa Pro Coffee Gear Full timeJob Title: Head of Customer Success Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential...
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Customer Success Engineer
3 weeks ago
Cape Town, South Africa Darktrace Ltd Full timeCustomer Success Engineer – positions in Johannesburg and Cape Town. Full‑time. Posted today. About Darktrace Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in ... The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure...
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Cybersecurity Customer Success Engineer
1 week ago
Cape Town, South Africa Darktrace Ltd Full timeA cybersecurity company is seeking a Customer Success Engineer in Cape Town. The role involves consulting with customers, maintaining expertise in the company's solutions, and ensuring customer success in deployments. Candidates should have 2+ years in a relevant role, knowledge of cloud networking, and strong communication skills. Benefits include medical...
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Customer Success Executive
1 week ago
Cape Town, South Africa ThinnPro Consulting cc Full time**Customer Success Agent - Job Spec** **--------------------** **Title: Customer Success Agent** **Team: Customer Experience** **Reporting To: Head of Customer Success** **--------------------** **Overview** Customer success management is at the heart of our operations team. Our core function is to onboard our customers efficiently and quickly while...
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Customer Success Manager
3 days ago
Cape Town, Western Cape, South Africa Redherd Full time R900 000 - R1 200 000 per yearAbout the RoleYour mission is to ensure that customers are supported, engaged, and maximizing the value of the product. This role requires a deep passion for both technology and people.As a Customer Success Manager (CSM), you will be responsible for onboarding new customers, guiding them through the product's features and deployment, and maintaining ongoing...
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Senior Customer Success Manager
5 days ago
Cape Town, South Africa Talent Sam Full timeOur client is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, their platform empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, the client helps...
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Customer Success Manager
4 days ago
Cape Town, South Africa Fospha Marketing Full timeAn exciting opportunity to join a growing Customer Success team! We are data-driven and enthusiastic about delivering the best possible experience for our clients. Fospha is a small startup that is providing a leading growth platform for direct-to-consumer eCommerce brands. Our measurement product solves the biggest problem marketer's have today by...