Sales Manager
3 weeks ago
- Matric
- Degree or equivalent in Sales
- At least 3 years experience in Logistics industry
Responsibilities:
Planning and Budgeting:
- Assist department head in setting short- & long-term strategies.
- Independently suggest strategies or plans to increase market share, customer base, conversion rates, retention rate etc.
- In collaboration with individual team members, create the annual sales budget for the team and submit for review of department head.
- Prepare personal sales budget and submit for review.
- Implement sales plan, policies and procedures designed by the department head in line with the sector, area and nature of business of the respective sales team.
- Budget additional resources required by the team to achieve their agreed targets such as manpower, equipment, training requirement etc.
Sales Activity:
- Identify key or large account potential customers, establish contact and build a rapport.
- Analyze potential clients business requirements and offer solutions in partnership with other departments/divisions within the Organization.
- Responsible to achieve personal sales target.
- Promote the Organizations range of products & services and option to customize service packages.
- Attempt to secure fixed line or regular business from key customers.
- Guide clients through the onboarding process and ensure appropriate documentation is obtained for internal process for system onboarding.
- Prepare quotations in liaison with the pricing team and obtain approvals for profit margins charged (if applicable).
- Assist developed customers in transitioning from sales team to customer service team.
- Leverage developed client relationships to further sales through references.
Performance Review and Analysis:
- Undertake weekly meetings to understand status of potential customers and projected sales activity for future periods.
- Review system entries of sales activity carried out by team members for accuracy & completeness.
- Weekly follow up on collections of outstanding receivables from customers of team members.
- Assist the department head in conducting various analysis such as quarterly customer loss, credit extension vs revenue generation, actuals vs budgets etc
Customer Relationships:
- Build and maintain relationships with potential customers and onboarded customers.
- Assist team members in resolving issues in closing potential customers.
- Leverage business relationships towards achieving swift collections from customers
Credit Management:
- Verify & evaluate the background of customers requesting credit through market research and existing relationships.
- Attempt to establish personal relationships with credit customer to protect the interests of the Organization.
- Ensure ICS relating to granting credit, terms, limits etc. are adhered to.
- Monitor the payment pattern of the credit customer to keep tight control on outstanding of credit customers.
Valid drivers license and own vehicle
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