Tender Administrator

4 weeks ago

Alberton, South Africa Bright City Talent Full time

The Tender Administrator plays a vital part in supporting the sales function by managing customer queries, processing orders, coordinating across departments, and maintaining accurate client records.  Reporting to the CEO the Key responsibilities include:Accurately process sales orders, quotations, and invoices.Maintain up-to-date customer data within CRM and internal systems.Respond to customer inquiries, resolving basic issues or escalating when needed.Provide administrative support to the sales team, including scheduling meetings, preparing sales documentation, and compiling presentations.Track and report on key sales metrics and performance indicators.Collaborate with logistics and finance teams to ensure timely delivery and invoicing.Monitor inventory levels and coordinate with logistics to fulfil customer orders.Prepare sales contracts, agreements, and other documentation in line with internal standards.Ensure full compliance with internal processes and policies. Requirements & Competencies:Industry experience with high-pressure, high-temperature valves and pumps is essential to have (Energy, Water and Rail sectors)Excellent verbal and written communication skills.Highly organized with strong attention to detail.Ability to prioritize and multitask in a deadline-driven environment.Proficiency in Microsoft Office Suite (Excel, Word, Outlook); CRM system experience is advantageous.Strong interpersonal skills and a customer-centric mindset.Proactive problem-solver with a team-oriented approach. Qualifications:Matric / Senior Certificate (required); a tertiary qualification in Business Administration, Sales, or a related field is advantageous.Minimum 1–3 years of experience in a similar administrative or sales support role.Familiarity with sales processes and customer service best practices. This role forms part of a dynamic team, where everyone's contribution is valuable to the success of the business. This is an office based role, in Alberton.

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