Salesforce Business Analyst

1 month ago


Johannesburg, South Africa Quarphix Full time
Breakdown of Duties of the Business Analyst:
1. Project Scoping:
- Understand the business objectives behind integrating POS with the customized Salesforce system.
- Familiarize yourself with the current functionalities, workflows, and data structures of both systems.

2. Understanding requirements:
- Collaborate with stakeholders from various departments to understand detailed requirements according to the provided Business Requirements Document.
- Document specific integration needs, including data exchange, synchronization, and workflow enhancements.
- Identify any customization requirements for both POS and the CRM system to facilitate seamless integration.

3. System Analysis:
- Analyze the technical architecture and APIs of POS and the CRM system to determine compatibility and integration points.
- Assess any potential data migration or transformation needs to ensure data consistency between systems.
- Identify dependencies, constraints, and potential risks associated with the integration project.

4. Data mapping patterns:
- Propose strategies for handling data mapping, transformation, and synchronization between POS and the CRM system.
- Define integration endpoints, protocols, and security measures to ensure data integrity and privacy.

5. Testing and Validation:
- Develop test cases and scenarios to validate the functionality and performance of the integration solution.
- Coordinate with testing teams to execute integration testing and ensure that the solution meets business requirements.
Deliverables:
- Integration solution design
- End-to-End Test cases and scenarios
- Regular progress reports and updates

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