Salesforce Administrator

2 weeks ago


Johannesburg, South Africa African Arete Full time

Sales Force Administrator required for a client site in Johannesburg.

Requirements is as follows
- Grade 12

**SALESFORCE SUPPORT**
- 5-8 years business/IT experience
- Experience in Service delivery within multinational Co.
- ITIL Foundation Certified
- Certification and experience in Salesforce Admin (Service and Commerce Cloud experience advantage)

**Day to Day**:

- Act as a single point of contact for the market (front office, stores and coaches)
- Logging and managing resolution of business IT tickets (Service requests and Changes requests) for Service Cloud, Marketing Cloud & Support Commerce Cloud
- Stakeholder management
- Escalation management
- IT Service management entrenchment
- Reporting

Salary to be discussed.

Please respond with a detailed copy of your CV and ensure all qualification is attached - only if you meet the above requirements.

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/02/27



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