Customer Service Coordinator
4 weeks ago
What Youll Do â Manage incoming customer queries via WhatsApp, email, and phone â Assist customers with online orders, deliveries, and product questions â Message customers about delivery cut-offs, delays, or order updates â Support our retail stockists with queries or small requests â Keep customer info up to date and help with order tracking â Support with coordinating marketing activations as required â Assist the team with other customer-facing admin tasks as needed Who You Are â A great communicator - friendly, clear, and professional across all channels â Fast and efficient, with great attention to detail â A multi-tasking pro who can stay calm when things get busy â Comfortable using Google Sheets and quick to learn new systems â A team player whos positive, reliable, and ready to help wherever needed Requirements â Undergraduate degree â Drivers license and vehicle - might need to support with ad hoc support
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Customer Services Coordinator Imports
4 days ago
Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...
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Customer Service Coordinator
4 weeks ago
Cape Town, South Africa MH Solutions Full timeWhat Youll Do â Manage incoming customer queries via WhatsApp, email, and phone â Assist customers with online orders, deliveries, and product questions â Message customers about delivery cut-offs, delays, or order updates â Support our retail stockists with queries or small requests â Keep customer info up to date and help with...
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Executive-Voice-Customer Service
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full time R104 000 - R208 000 per yearJob DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...
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Executive-Voice-Customer Service
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full time R104 000 - R150 000 per yearJob DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...
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Job Title
4 weeks ago
Cape Town, South Africa MH-Solutions Full timeWestern Cape, Cape TownCUSTOMER SERVICE COORDINATOR - CAPE TOWN What You’ll Do Manage incoming customer queries via WhatsApp, email, and phone Assist customers with online orders, deliveries, and product questions Message customers about delivery cut-offs, delays, or order updates Support our retail stockists with queries or small requests Keep customer...
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Customer Service Coordinator
2 weeks ago
Cape Town, South Africa LED Lighting SA (Pty) Ltd Full time**Location: Paarden Eiland, Cape Town** **Salary: Market related** The company is design oriented and manufactures standard and customised product solutions for the architectural, rail, commercial and industrial industries. This is a rapidly growing and highly innovative business with a young and energetic team. **Main Responsibilities may include, but...
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Spa Scheduling Coordinator
1 week ago
Cape Town, South Africa ReDefined Growth Marketing Full time**IMPORTANT** This Job opening is for a REMOTE position working US HOURS (EDT) with a number of Spas and Med Spas as an Spa Scheduling Coordinator & Customer Service Representative. Please review the job description FULLY prior to applying.** **About ReDefined Growth Marketing** We are a dynamic digital marketing agency that works within the spa and med...
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Cape Town, Western Cape, South Africa EXL Service Full time R1 200 000 - R2 400 000 per yearJob DescriptionPRINCIPAL ACCOUNTABILITIESAccountabilities Ensure seamless transition and flawless service delivery Focus on transition with 'Zero' impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization & sustained delivery Reducing operation costs Make TBP more effective Build effective process...
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Cape Town, South Africa Exl Service Full timeJob Description Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and...
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Customer Service Coordinator em South
4 days ago
Cape Town, South Africa adidas Full timePurpose & Overall Relevance for the Organisation We are seeking an enthusiastic and hard-working individual to become a member of our Customer Service Team. This diverse role will see you managing a variety of tasks and primarily responsible for managing the customer order environment and providing assistance in customer service teams for various...