General Manager

2 weeks ago

Roodepoort, Gauteng, South Africa MTN Full time
Job title : General Manager - Group Foundation Sustainability and Shared ValueJob Location : Gauteng, RoodepoortDeadline : March 19, 2025Quick Recommended Links
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Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

  • Strategy Development and Implementation
  • Design and implement the Group's CSI Strategy, framework, policies, processes, and procedures for 19 markets.
  • Align CSI initiatives with MTN's Ambition 2025 and shared value priorities, addressing the most pressing challenges across MTN's footprint.
  • Develop strategies to leverage MTN's core expertise and technology to maximize social impact through "technology for good."

Program Leadership

  • Lead the development and implementation of MTN's flagship CSI program focused on "Digital Skills for Digital Jobs," ensuring scalability and local relevance across markets.
  • Spearhead efforts to pilot, test, innovate, replicate, and scale CSI programs to drive maximum impact.
  • Guide platform businesses in aligning their CSI efforts with the overall Group strategy while addressing market-specific needs.

Governance and Compliance

  • Oversee governance structures for the MTN Group Foundation, ensuring alignment with Board expectations and directives.
  • Provide regular reports and updates to the MTN Group Foundation Board and relevant committees, demonstrating progress, challenges, and impact of the Foundation's activities.
  • Ensure all Foundation activities comply with global standards, King IV, BBBEE, legislative requirements, and other relevant frameworks.
  • Establish robust risk management, financial oversight, and accountability mechanisms to safeguard the integrity of the Foundation's operations.

Stakeholder Engagement and Partnerships

  • Foster relationships with internal and external stakeholders, including Board members, governments, donors, and international organizations.
  • Negotiate and manage strategic partnerships with global institutions (e.g., UN Women, UNICEF) to amplify the Foundation's impact.
  • Engage in regional and multilateral forums to strengthen MTN's leadership in corporate citizenship.

Monitoring, Evaluation, and Reporting

  • Establish outcomes-focused impact assessment frameworks, including Social Return on Investment (SROI), Theory of Change, and SDG mapping.
  • Promote a culture of evidence-based decision-making and continuous learning across markets and platform businesses.
  • Ensure timely, accurate, and high-quality reporting to the Board, stakeholders, and decision-making committees.

Employee and Community Engagement

  • Drive MTN's Employee Volunteering Program to enhance employee engagement and the company's Employee Value Proposition.
  • Ensure alignment between employee contributions and the Foundation's broader social impact goals.

Operational Excellence

  • Develop due diligence guidelines for CSI funding and ensure rigorous financial accountability.
  • Optimize CSI program efficiency by standardizing processes and facilitating knowledge-sharing across markets.
  • Drive co-funding and resource-mobilization efforts to scale programs and maximize beneficiary reach.

Key Deliverables

  • Establish and operationalize the MTN Group Foundation, ensuring robust governance structures.
  • Develop and implement the Group CSI Strategy, policies, and procedures.
  • Lead the development and rollout of flagship CSI programs.
  • Ensure comprehensive and transparent reporting to the Board of Directors and other stakeholders.
  • Build and manage strategic partnerships to amplify social impact.
  • Implement outcomes-based monitoring, evaluation, and learning frameworks.
  • Promote best practices and capacity-building across markets and platform businesses.

Qualifications
Job Requirements (Education, Experience and Competencies)

Education:

  • Bachelor's degree in Development Studies, Social Sciences, Business Administration, or related field.
  • Master's degree preferred.

Experience:

  • 5 years senior management experience or more with minimum of 3 years in foundation management, corporate social investment, or social impact leadership, preferably in a multinational organization.
  • Proven experience in governance, compliance, and Board-level reporting.
  • Demonstrated success in leading large-scale, multi-market programs with measurable impact.

Skills:

  • Strong governance, risk management, and strategic leadership capabilities.
  • Proficiency in monitoring and evaluation methodologies.
  • Excellent stakeholder management, negotiation, and communication skills.
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