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Operations Manager

1 month ago

Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

Introduction

We are looking to recruit a permanent Operations Manager (Distribution) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Rand Leases branch and will report to the General Manager (Inland).

Job Purpose:

Responsible primarily for the effective and efficient distribution management of Pharmaceutical stock and to maximize return on customer deliveries and deliver key distribution objectives in line with the overall business objectives.

Key Performance Areas:

  1. Oversee warehouse operations
  2. To effectively and efficiently manage the day to day distribution operations for the warehouse including inter alia operations, customers, people and processes
  3. Cost management, including budgetary alignment and capital expenditure (CAPEX)
  4. Management of the Distribution customer interface; ensuring customer satisfaction and business growth
  5. Responsible to ensure that security and loss control is in line with company guidelines & policies as well as managing pharmaceutical compliance as per regulations
  6. Leads and manages all of the activities of the supervisors in the departments of Receiving, Put-Away, Picking, Packing, Shipping, and Inventory Control and holds direct reports for all day-to-day activities
  7. Sets the standard for leadership in the warehouse and leads by example. Leads in a manner that is consistent with our organizational culture
  8. Participates in the employment process and recommends candidates for employment. Trains, develops and coaches staff
  9. Promotes employee development, creative thinking, empowerment and two-way communication
  10. Makes recommendations regarding workflow and overtime when needed
  11. Ensures that all policies and procedures are followed accurately and efficiently
  12. Oversees administrative staff to ensure that an even flow of orders are released per the order picking schedule
  13. Reviews all internal reports to measure and assess operational effectiveness, to ensure timely shipment of all orders and adherence to operational goals
  14. Resolves problems that prevent a timely and efficient handling of inbound and outbound orders
  15. Responsible for maintaining compliance with all regulatory and operational procedures
  16. Conducts meetings with staff to review performance/results and perform operational training
  17. Ensures that all department training needs are satisfied
  18. Assists in preparing and maintaining SOP's for Distribution Centre
  19. Communicates with Facilities Department to ensure that preventative maintenance is completed on all stretch wrappers, forklifts, walkie-riders, palletizers, dock-doors/plates, scales, freezers, heaters, lights, material handling equipment and internal assets
  20. Prepares a variety of reports, including Operational Updates for leadership, Gap Analysis and shares the information on an ongoing basis
  21. Optimize stock levels, availability and management
  22. Effectively and efficiently manage the company transport at a national level - this includes all components of the company transport offering (internal & courier) and owner driver scheme

Skills:

  • Communication skills (both verbal and written)
  • Relationship building skills
  • Interpersonal skills
  • IT skills - knowledge of WMS and MS office

Knowledge:

  • Business acumen
  • Knowledge of all facets of supply chain management - including : transport, warehousing, SHEQ, Risk, third party service management, owner driver schemes
  • Deciding and Initiating Action
  • Planning and Organizing
  • Analyzing
  • Delivering Results and Meeting Customer Expectations
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks
  • Creating and Innovating

Required Minimum Education and Qualifications:

  • Business Degree or diploma Essential
  • Knowledge of operational safety and health requirements
  • Possess basic understanding of transportation related issues
  • Possess current knowledge of regulatory requirements

Minimum Experience and Education:

  • Minimum 5 years' experience within Warehouse/Operations/Sales/Retail environment Warehouse
  • Management of budgets Essential
  • Warehouse management system
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